Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was on a work call when my coworker made an accidental Freudian slip. Thinking I was muted, I muttered, "That’s what she said." I wasn’t muted. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, I gave an online presentation to an important client. After I'd done my thing, I asked if there were any questions. No one responded, so I confidently ended the call… except I hadn’t ended it and they heard me mutter, “Thank fuck that’s over.” FML
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Top comments
XDsmileyDX_fml 24
In other news, I heard there's a job opening at a customer support center near you.
leptical 6
Lol you ****** up
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Comments (91)
dragonrider1959 18
How does she deserve it?
pere 11
By not acting like a professional (aka: politely asking if they are still there before hanging up. After the call is done you can say whatever you like. But only AFTER). Aaand this is why companies often record your support calls, "for training purposes."
Slimma 20
We just had another employee cuss at a customer. And now we have someone that is in customer support do it? I mean it doesn't matter if they hung up on you or not... you don't do that until you are off the phone and away from the customers. It's common sense.
erbearian 6
Um, YDI! Don't say that.... I mean professionalism! Hello?!
trellz17 19
This reminds me of that Will and Grace episode where Rosario hangs up on Karen. And Karen was like "annnnd the bitch hung up on me" it was hilarious.
luxlarius 22
Dumbass xD
Pebbles622 16
I hope that call wasn't monitored for quality assurance.
isaact89 4
It's happened to me a couple of time ... Working at a contact center sucks lol
Chibicase 19
hopefully she understood once you explained you thought she hung up on you?
nixieduck 9
You done goofed
BrimfullOfAsher 20
When I worked in a call center, the rule was always assume that there's a customer on the line, no matter what you don't hear. YDI