Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was on a work call when my coworker made an accidental Freudian slip. Thinking I was muted, I muttered, "That’s what she said." I wasn’t muted. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, I gave an online presentation to an important client. After I'd done my thing, I asked if there were any questions. No one responded, so I confidently ended the call… except I hadn’t ended it and they heard me mutter, “Thank fuck that’s over.” FML
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Top comments
XDsmileyDX_fml 24
In other news, I heard there's a job opening at a customer support center near you.
leptical 6
Lol you ****** up
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Comments (91)
Militaryman1 4
So... may I speak with your supervisor......
jquaw 16
AHAHAHAH I WORK AT A CALL CENTRE AND I CAN TOTALLY RELATE AHHAHAHA did the same except said "ooorrrr hang up on me... Asshole."
lina21 12
YDI. Even after a customer hangs up, a lot of companies keep recording. Use the mute.....and don't do anything stupid at least until you see the phone actually end the call
dDailydDosage 8
Some people think OP was rude to have said that but OP didn't know she was still on the line plus that customer could've been really rude to OP first.
ViviMage 40
My avaya phone tells me I'm no longer on the call, or I get a minute/second timer if I am. Do learn which is which. I usually call out their name, give a closing, then hang up..... Then bitch once I'm sure they are gone and my recorder is off!
elevenseasons 9
I chuckled about this! I would laugh so hard if this would happen to me! (as a customer)
ohcheriecherie 20
I submitted an FML just like this, except I work in political research, I said "like a douchebag," and I'm not in Australia. I worded it exactly like this, though. weird
otumboo 10
glad that instead of being fired you got suspended
mommy2cassidy 18
I always muted my microphone on my headset when I was talking to rude/stupid people and I would vent about them. I was customer service for Redbox. Some customers were just way too stupid. My Canadian calls were usually super easy though.
hoponpip 20
*slow clap*