Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML
Today, while working the drive-through, a woman ordered a large coffee with four creams. I handed her the coffee, and she took a sip. She then hurled it at me, screaming, "I said four creams, not five!" and sped off, leaving me drenched in hot coffee. FML
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, my coworker and I were swamped with coffee orders. I told him I would "take care of the blacks", and a customer who only heard that sentence screamed at me for several minutes about racism. FML
Today, I was yelled at by a customer, who was upset over having waited twenty minutes for a waiter to come take her order. Maybe it would be understandable, if she was sitting in an actual restaurant, and not a serve-yourself coffee house. FML
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, I went through a drive-thru and ordered a coffee. The cashier asked, “Hot or iced?” I panicked and said, “Yes.” We both just stared at each other until she said, “So… which one?” I wanted to drive away and never return. FML
Today, I was yelled at by a customer because we didn't have any ketchup packets. I work in a coffee shop. FML
Today, a customer at my coffee shop bitched me out because we don't sell cranberry juice. FML
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Top comments
gremlin_bros 19
Gee coffee that tastes like coffee who would have thunk it lol
amDes 11
Tell her to stay away from anything that says "coffee" in it title if she hates it so god damn much.
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Comments (120)
CorpsmanUp88 21
all I can say is wow! It's iced COFFEE. IT'S IN THE THE DANG NAME
CrissyyyS2 22
Then why did you order Iced COFFEE you ****'in psycho bitch.
doodlebug33 20
I guess I should demand a refund for this bottle of water I'm drinking. It tastes like water!
olpally 33
What a dumb ****.
lexim1130 15
I really can't stand stupid people like that -__-
BrayB 6
I understand that 100%
lulukins 4
She's lucky it tastes like coffee! Every time I get one of those, it tastes like ice water...but I've never complained, err until now.
prinzess_fml 25
Look for "Customer Service: It Gets Worse", on YouTube. It will cheer you up -- or not.
JokersHQ 21
That's really ridiculous. It says "coffee" in the title and you should have just stated that and told her to calm down. The urge to be rude would be there but it's always best to fight that even though its usually has good purpose! :P
webbface 25
Oh **** no! Her ice coffee tasted like coffee, well you are obviously doing your job WRONG! Lol I would love to know what she wanted it to taste like. I kinda wish I was in your position during that situation, I would have loved reacting to her as if she was totally right, grabbed her drink and spat it out and say, your right!!! And make her some weird ****** up drink that tasted nothing like coffee, on the house. Haha