Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer punched me in the face for repeating their order back to them because they thought I was making fun of their speech impediment. I have the same speech impediment. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, I got a phone call from a number I didn't recognize. It was a man with a speech impediment, and I began imitating him. He was the manager of a store I applied at. He wanted to arrange an interview. FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, a client hung up on me after calling me "Miss Proper" because I spoke too "clearly" for her. FML
Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML
Today, at work, I was helping someone who really sounded like she had a Boston accent. So, I asked her where she was from. She has never been out of state. Turns out she has a speech impediment. FML
Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML
Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML
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Top comments
babyblueyes 27
Well I'm sure if it goes any further your company will know that your speech impediment is real and that you weren't mocking the customer. Hope everything works out!
Ladisa 28
Well, that thucks.
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Comments (19)
alaina1104 11
Say she was the one mocking you. She can't prove otherwise.
dbt88 15
So you talked first (besides "hello") on this call...how would you even know this lady had a speech impediment before yours actually came out? Some people.
1stones 8
"Hi thith ith john fwom walmawt, i just rethieved yur voyce message and was cawling to halp yuh out" "Fakh yuh muda bic, why yu tawlk like meehh" " im sowwy mam, i am nut mucking yuh i pwomise" "Oh stoop it asshoe, ill get i fiyud" "Nuuhh pwease mam, im juz az fkd up az yuhhhh"
dtfheany 1
I have a speech impediment too. At first it was that I could pronounce the sounds for t, h, r, s, l, and q. But not it's been years and I can pronounce all of them except for "r" and I don't think i every will be because of how long I've been trying