Today, while I was working at Starbucks, a customer dumped a hot chocolate on me and yelled, saying it wasn't his order. The order actually belonged to a 4-year-old boy with the same name, who started screaming when he didn't get his chocolate. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML
Today, while working the drive-through, a woman ordered a large coffee with four creams. I handed her the coffee, and she took a sip. She then hurled it at me, screaming, "I said four creams, not five!" and sped off, leaving me drenched in hot coffee. FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, while serving a line of ten customers by myself at the coffee shop I work at, I knocked over a cup of steaming hot milk and it went all over the coffee bar, espresso machine, floor, and myself. I then had to act like everything was fine and make a line of drinks with milk everywhere. FML
Today, I was called stupid by a customer, after I supposedly got his order wrong. He then threw his ice cream cone on the floor, tracked it around the store, and left. While I was cleaning it up, he came back and tripped me right into the mop water, spilling it everywhere. FML
Today, at work, I gave ice cream to a kid and apple pie to his dad. The kid decided to grab a literal handful of the dad’s pie which was steaming hot. Cue the kid screaming and the dad yelling at me for not telling his kid that the dessert, that WASN'T HIS, was hot and he shouldn’t touch it. FML
Today, I had to repeat my order in Starbucks three times because the barista was staring at my chest. FML
Today, I went to get myself a latte to make myself feel better after having a bad day. As soon as I sat down to enjoy it, I spilled it all over myself, another customer, and the floor. FML
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Top comments
GhostFox 34
I'm pretty sure that, working or not, what that guy did was assault and thus illegal. I suggest looking into it, especially since he could have seriously hurt you or anyone else he got it on.
RichardPencil 32
You should have ratted out the customer to the boy. "That bad man stole your chocolate -- go punch him in the balls!"
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Comments (21)
GhostFox 34
I'm pretty sure that, working or not, what that guy did was assault and thus illegal. I suggest looking into it, especially since he could have seriously hurt you or anyone else he got it on.
mariri9206 32
It sucks and was 100% uncalled for and that customer is a jerk. But, at least, the barista wasn't at risk of getting burned as the drink in question was likely kids temp. I hate rude customers. Maybe he should have actually looked at the drink name.
K0k04 1
Battery, actually, which is worse. Assault is essentially the threat or implication of violence where reasonable means to carry it out exists. Battery is any form of unwanted and/or destructive physical contact, by body or by proxy, where consent has been declined or can be reasonably assumed to be. OP, furthermore, not only does the fact that you were on the job have no mitigating effect on the penalties (unless your employer has some kind of bullshit waiver), quite the opposite; most courts have harsher penalties for people who attack and disrupt people where they work. Tl;Dr, that person attacked you physically; you could have their head in court.
alternative-facts 6
What was the costumer wearing, I wonder?
RichardPencil 32
You should have ratted out the customer to the boy. "That bad man stole your chocolate -- go punch him in the balls!"
aredvulpix 23
I don't understand how someone can get so mad that they pour a hot drink on another person. That's so disrespectful. I hope that your manager did something about it.
PurpleMyth 28
They probably fired OP, considering how FMLs tend to go
mariri9206 32
In this case, it was likely a warm drink because it was for a four year old. But, still, he never should have thrown the drink at the barista.
great_nate 26
That's more than disrespectful, it's assault.
thisisthestupid 18
I worked at Starbucks and that happened to me I got workers compensation You should really look into that No one should be treated like that I hope that guy was embarrassed Plus how vain of him to think every drink with that name is his
great_nate 26
I hope the guy was arrested.
Sagely 19
What an asshole. He was evidently too stupid to realize it may be for someone else, and even if it was for him and was wrong, that was still ******* uncalled for. I hope your manager saw this. Sad day when you have a grown up act worse than a 4 year old.
TheyCallMeDamien 18
If this happens to anybody please call the police if you had the self-restraint not to beat them down.
Starlight8 14
Please follow up on this.
TheNewGuy03 29
Basically, **** that guy (not literally). People like that make my blood boil.
ambeerr 14
Do the workers call out the order as well as the name? Like "hot chocolate for Michelle" or something or is that not every cafe
TaoShaman 24
A lot of them only say the name, especially if they're busy. It usually says the order on the side, either written or with a the ticket stuck to the side. I always check that, especially if they only say the names.
mariri9206 32
I'll always say "[drink] for [name]" even if we're busy.