Today, at work, a customer called in and asked me to read off every item on our menu, along with their ingredients. I work at Jamba Juice so that's a lot of reading. After about 10 minutes of this, I found out it was actually my stupid co-worker calling from the back phone. FML
I agree, your life sucks (26709) - you totally deserved it (6148)
On 07/18/2009 at 1:45am - work - by Rawf (man) - United States (California)
Sad thing is that some customers are that stupid! I spend all day on the phone to customers who really would call up for this sort of thing.
Next time, he'll be rude to the caller and it'll be a genuine customer. Sucks to be in customer service!
Yeah, so totally right, that's definitely the smartest thing to do, since you'll probably get fired right away if your boss finds out.
-_-
You should have walked over and made him/her read it back to you, or, wait a week and pull the prank back from your home.
i have to agree with #6 he is right, you should have recognised his voice
#13 - On 07/18/2009 at 7:19am by sf_killer
idk, some peoples voice over the phone sound a lot different than if you were talking to them in person
#23 - On 07/18/2009 at 10:19am by FDXCpinballwiz
You don't think he would have thrown his voice? I would. FY posts for not thinking before you type.
#8 - On 07/18/2009 at 6:56am by fishyfingaz
Have a relive come in to the restraunt, then have him do somthing like prepare all the food so they can try a sample. Then leave a monopoly money tip :D
#11 - On 07/18/2009 at 7:18am by halolord01
Sure you might not have recognized your co-workers voice... I can see it happening, but why didn't you ask the 'customer' to just come in the store? Or look on your website? Couldn't you ask a specific question like, "Are you allergic to anything?" I wouldn't have spent ten minutes on that.
Another thought... If you're on the phone, and your co-worker's in the back... who was minding the counter/register? I hardly ever see a Jamba Juice with three workers at once, and if so, you'd notice one of them missing that long.
Plus...
How many customers know the number to your location anyway?
#12 - On 07/18/2009 at 7:18am by redbluegreen
I know the number to my local Jamba Juice plus you can find that sort of thing online or in a phone book. And if it's found in a phone book it's possible that the person who found it didn't know where to look on the website, couldn't access the website, or is just lazy. Thus they call.
The coworker thing is true though.
#24 - On 07/18/2009 at 10:22am by ManiMartinixo
You wouldn't recognize your coworker's voice, and you actually would read them the entire menu?
Let's use some common sense bro. You're bad for their business.
#17 - On 07/18/2009 at 8:35am by premiermois
Why would you actually read off the entire menu? You say, "I'm sorry, we're too busy for me to do that right now, but here's our website."
#21 - On 07/18/2009 at 9:38am by disney_blonde
@Anyone Who Said Hang Up, Thats the most dumb thing to do in that situation cause it'd be ur #1 ticket to being fired. FYL for having to not be able to chance it
i love Jamba Juice....sucks that there aren't any near base
#30 - On 07/18/2009 at 12:11pm by MR_Anderson
You should've directed them to that magical place known as THE INTERNET.
#31 - On 07/18/2009 at 12:54pm by midwestjerk
You should have said "No, I'm not doing that". It's not like the guy on the other line would know who you were if they were an actual customer.
I would've asked why the person over the phone needed to know and I would te them to look online cause "I'm workinng". While apparently your coworker was not. Fail.
#34 - On 07/18/2009 at 1:43pm by Stevieebabyy
Hahahhahahahahah! High five to your friend. It wouldn't be a low-end job without pranks!
My friend and I loved pulling shit on each other and the rest of the staff, and prank calls were but one of those things.
#35 - On 07/18/2009 at 1:59pm by Nakedsquirrel
haha, thats awesome. sucks that you fell for it, but props to the friend for the joke. lol
I gotta remember that one for one of my co-workers.
#37 - On 07/18/2009 at 7:58pm by heyitsselena
Well, you can at least take comfort in the fact that you're a good employee. Most people would just tell the customer to go screw themselves.
That sucks, I work at a movie theater and every once in a while get calls from little old ladies who want to know synopses for every single movie we have playing. And obviously you can't hang up or say "it's available on the internet" because that would be rude and you'd get fired. So I totally know how annoying it is to have to do that. FYL.
haha okay so this was so good i had to sign in so i could comment it....fyl for one....but sadly i have done this to people...once i called the local dairy queen here when the guy answered i was like 'sir i'm alergic to milk...so do you have dair in your ice cream.' the sad thing is ....he had to ask the manager...if the place he worked at DAIRY queen had dairy in their products....yeah. thats the kind of people that work in my town.
#41 - On 07/19/2009 at 8:17pm by ditzykayla
Right, your coworker is the stupid one... but you read a menu for ten minutes.
#44 - On 07/20/2009 at 11:28am by Nemephosis
should have recognized his voice, and even if it was different, not fml.
props to your co-worker lmao.
It's nothing to be so angsty about in my opinion. Not FML, not that you deserved it though
#46 - On 07/21/2009 at 5:39pm by PeteyRiverstool
That really sucks for you... it is somewhat funny though.
I love Jamba Juice, though. Only because the love of my life works there :D
Heh. I own and run my own business, so my first comment is: How unprofessional of your co-worker.
If he were my worker, he'd be in awful trouble. However, I do think that this is pretty dang funny. :p Just.. don't tell my workers that, haha. I don't think you "deserved it" as others state. I also give in to what customers want because really, you're there to make sure that they're pleased enough to return. That's your job. And I've gotten calls that I thought were prank calls from my best friend and my brother (both of whom have pranked me at work before) that turned out to be serious customers. So it's a good thing I didn't actually say something stupid to them. Heh.
#49 - On 08/15/2009 at 11:27pm by Adora
What, so your co-worker quickly asked "can you read out your whole menu" before you could recognise their voice then stayed silent for 10 mins, and you didn't pause at all or ask them why they wanted it?
Get to know your co-workers' voices better.
