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Today, I was working and some woman wanted to pay with a credit card. It already had a picture on the card so you don't have to ask for i.d., and just glancing at it I asked, "Oh, is this your husband's card?" She then replied, "No, that's just me with glasses and short hair." FML
Was her name bychance Susan Boyle?
Haha, I'm sorry, that was low. She's a good sport. Just hideous.
And that's why you never ever, make personal comments during small talk to customers. No matter how little they may seem.
Speak your mind, but please try and be respectful.
Monday 1 September 2014