Today, while working the drive-through, a woman ordered a large coffee with four creams. I handed her the coffee, and she took a sip. She then hurled it at me, screaming, "I said four creams, not five!" and sped off, leaving me drenched in hot coffee. FML
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Autumn: Leaves and Laughter
When the leaves fall, the laughter rises. Discover autumn stories as crisp as dried leaves!
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, I set my cup of coffee down on the stall floor to take care of my business. A hand reached under the stall door and took my coffee. I yelled to give it back, calling them obscene names. Moments later, my fresh coffee came flying over the door. I'm burned from my head to my legs. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, my mom was "that" customer at the local drive-thru. She slipped into attention whore mode and bitched the guy out for not giving us extra fries. He said she didn't ask for any, which was true. Instead of apologizing, she swore at him and floored the gas, sending our drinks spilling all over me. FML
Today, a customer threw his cup of coffee at me screaming that it wasn't hot enough. Well, maybe it wasn't hot enough for him, but it was sure hot enough to burn me. FML
Today, I went through a drive-thru and ordered a coffee. The cashier asked, “Hot or iced?” I panicked and said, “Yes.” We both just stared at each other until she said, “So… which one?” I wanted to drive away and never return. FML
Today, I went through the drive-through at Dunkin Donuts and asked for an iced coffee. After no response, I started frantically screaming about bad service. After a while, a woman came out to my car and said, "Please pull up to the speaker." I'd been yelling at a garbage bin for 5 minutes. FML
Today, while working at McDonald's, a woman returned to the drive thru because her fries weren't hot enough. She was so angry about coming back that she threw her cold fries at me through the window and told me to "choke on them." FML
Today, I made a cup of coffee for a lovely old lady on the dementia ward. She asked for quite a lot of sugar in her drink, but I didn't question it. The moment I gave her the coffee, she threw it all over me. While scalding my skin, it also stuck to me. FML
Today, while serving a line of ten customers by myself at the coffee shop I work at, I knocked over a cup of steaming hot milk and it went all over the coffee bar, espresso machine, floor, and myself. I then had to act like everything was fine and make a line of drinks with milk everywhere. FML
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Top comments
friedpwnadge 25
Get her tag from the cameras, that's assault and battery.
Mjwnenrjs 17
Wow what a bitch. I used to work drive thru, I know your pain :(
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Comments (102)
Mjwnenrjs 17
Wow what a bitch. I used to work drive thru, I know your pain :(
TrueTriage 16
I work in a restaurant and I'll agree with you there you see the true face of people in customer service work.... Generally either very kind or the embodiment of evil
SamanthaCassieL 10
Yeah.. There's a reason why I left McDonald's and never looked back lol fast good is definitely rough (all customer service is if you do it properly) and it takes a certain type of person to do it. I lost my mind, I couldn't do it anymore. So OP just know, it is a rough job, and hopefully you keep it together unlike me. Good luck with your job and I hope that's the worse you get and the rest of your customers are awesome!
jajaflan 4
I feel this lady is such a ******* asswhole its not even funny..
MDTeddy 13
Next time always close the window. It prevents that from happening.
rugby_lover09 13
If you ever worked in fast food/ customer service, you would know that closing the window on someone is considered rude. I can't even count the number of times that I wanted to close the window when people were being rude or annoying.
friedpwnadge 25
Get her tag from the cameras, that's assault and battery.
wldd0g 9
Assault is just the threat. If she never said she was gonna attack her you really can't push assault. It is a common mistake to use them as one charge. It is actually two distinct and different charges.
fml121785 14
3- It actually could be a bit worse than that. A girl I used to work with threw her soda back at the lady working the drive thru at Wendy's and she got arrested and charged with shooting/throwing missiles at/into an occupied structure. That's sounds so much worse than it is!
friedpwnadge 25
My apologies, Fml user who appears to be a German Shepherd. Time to make my exit. Blerghleblerghleblerghleblerghleblerghleeee! *exits sideways*
biloxi_girl 22
She did assault her...you don't have the threaten someone first for it to be assault.
jigglypuff34 16
Hi, Police Officer here. Assault is Battery. The two are interchangeable. Have a nice day and drive safe.
Bts1026 3
No #48, assault and battery are not the same thing. Assault is the intent to cause the apprehension of contact. Battery is actually causing that contact. If the OP saw the customer throwing the coffee then that would constitute an assault. If the coffee actually hit the OP then threat is a battery. Two different acts resulting in two different charges. As a cop, I would've hoped you should know the law.r
djxerxes9000 18
**** the police. Hey someone was going to say it.
kiddos 11
As an FML commenter you should know he's not really a cop. And battery is.... damn battery is draining again. Gotta charge my phone 'again'.
monnanon 13
ffs assualting someone IS the act of attacking, hitting, kicking, throwing stuff at etc. battery is the same thing. there is such a thint as verbal assault but an assault is a physical act.
frethelt 3
alot of police officers dont know much about the actual law, its just a job, thiers different levels of knowledge and experience and as long as they arnt wrighting tickets or arresting people who cares
dunebro 15
I bet you are American.
raesos91 26
*as Dwight from the office* "joke's on you! they make you come back & clean it up!"
SliceOfCake 9
If you have to say where the joke comes from, it's probably not a good joke.
Doodleoodlebug 18
Is this the American version of The Office?
APersonalProblem 13
I love Dwight!!!
klovemachine 24
Sue McDonald's...that's usually what happens with spilled coffee :-D
accioshannon 17
But it wasn't McDonalds, it was the customer.
Shrike 23
That's the point. "Never let facts get in the way of suing someone," right?
jjmiller1001 17
45 its people like you, who make other people think it's okay to act in a stupid and unsafe manor and then blame others for not protecting them
Reaper1984 13
#45 a couple of days ago I told someone they wrote the most ridiculous comment ive ever read on FML, I have to retract that statement, your comment is the most ridiculous comment ive ever read
kirasant 19
Yeah, #45. I bought this chainsaw and it cut off my hand. Now I have lots of medical bills. Someone should have made it less sharp.
funsizedbecka 9
The woman was an idiot. She ordered coffee and burned herself. It was her negligence. She shouldn't have gotten anything.
Shade1982 20
Not entirely true. Assuming you are all talking about the Liebeck v. McDonald's Restaurants case, she accidently spilled her cup. This never ever happened to you? If the coffee had been at a normal temp, it would have been far less of a problem than it was now. She also only wanted her medical bills to be taken care of (in the amount of around 20k dollars), nothing else. McD only offered 800 bucks. It wasn't until later when more lawyers became involved when the outrageous amounts of money were involved... dracodraco100 is right actually, media just makes it sound ridiculous...
gracehi 31
U
Kruiser 16
Faith in humanity = negative 10
Zomg_Okay 26
...Yours is that high?
\ 28
Such an amazing sense of taste and smell, and yet she orders from a fast-food restaurant. Wow.
uhmaizing 3
starbucks has drive thrus
happylappy 21
Why the thumbs down? It does. If you live in Canada Tim Hortons does too.
\ 28
Mmm, I'd put my money on Tim Horton's any day. We have that in Michigan as well.
blunttobluntest 12
I'd pick Tim Hortons over Starbucks anyday, it seems more homely. Or am I just weird for having coffee classifications?
abrookec2011 14
High quality food would blow her mind.
omgalice 5
Ouch, hot coffee actually really stings especially if you we're drenched in it :( I hope you had a better day afterwards OP
woainishamu 21
Put in that extra cream yourself eh? *wink*
igive 29
Get her license plates off the security camera and report her vile ass!