Work: Today, at work, we had an extremely rude customer who started...

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 899

You deserved it 2 474

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Same thing different taste

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 521

You deserved it 2 729

Let it out

By MrTandy - 16/09/2011 02:38 - United States

Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML

I agree, your life sucks 31 648

You deserved it 3 706

By Anonymous - 25/04/2013 19:37 - United States - Norcross

Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML

I agree, your life sucks 49 623

You deserved it 2 911

By Anonymous - 31/03/2018 15:00

Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML

I agree, your life sucks 5 009

You deserved it 244

By DarkSerebii - 05/06/2014 15:16 - United States

Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML

I agree, your life sucks 45 834

You deserved it 3 647

By Username - 28/02/2011 16:26

Today, my assistant manager was arguing with a customer. I interjected letting the customer know that "we want everything to be copacetic." After the customer left, I received a write up for using "big words." FML

I agree, your life sucks 29 890

You deserved it 5 400

Customer relationships

By UnemployedGirl - 02/07/2021 19:59

Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML

I agree, your life sucks 311

You deserved it 1 549

By Almost Fired - 15/08/2019 12:00

Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML

I agree, your life sucks 1 943

You deserved it 135

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 46 984

You deserved it 4 022

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 096

You deserved it 1 382

Sinamoi 18

Wednesday 7 March 2012 11:47

No good deed goes unpunished.

perdix 29

Wednesday 7 March 2012 12:04

That's why I always carry a little notepad and a pen when I go to a store, look around furtively and mumble into my lapel. They think I'm a secret shopper and treat me like a king.

Comments

loufol22 5

Wednesday 7 March 2012 16:37

That's a good time to start cussing

coried91 28

Thursday 8 March 2012 3:15

You can get your point across without using profanity. If they do decided to defend their argument then he has a better chance of keeping his job if he doesn't start using vulgar language.

loufol22 5

Saturday 10 March 2012 3:13

It was a joke lighten up

cinnamonbuns69 8

Wednesday 7 March 2012 17:09

You must be super athletic to jump up onto the register! You should have gotten a raise just for that; unless of course you broke the register by jumping on it.

qbkjunkmails 0

Wednesday 7 March 2012 17:20

I think she liked the sense. U should cuss at her and tell her to get a real job rather than sneaking at others.

Dcm210 19

Wednesday 7 March 2012 18:00

retail sucks.

hateevryone 14

Wednesday 7 March 2012 18:02

that sucks

Feedmyaddiction5 14

Wednesday 7 March 2012 18:42

those secret shoppers will get you. i got wrote up because the customer had to wait about 20 seconds for me to greet them. that was their exact words in the secret shopper report

kellyenna 0

Wednesday 7 March 2012 19:59

I feel you pain. I work at Safeway in Canada an the exact thing happened to me but I didn't cuss back or be rude and still got a bad score on the shop.

l0v3p4in 7

Wednesday 7 March 2012 22:04

Your boss and that secret shopper deserve each other. If you got written up because of your behaviour in trying to quell the tension by helping the other customers and restoring the company's image that your co-worker was obviously destroying, your boss is an ass not to take all this into consideration. Sorry, OP. FYL.