Today, I went to the supermarket to get some Easter gifts for my kids. At the register, I was verbally abused to the point of tears by the cashier, for having way too many items for the 12 items or less lane. I had 13. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Same thing different taste
Get on with it!
Today, I went to the supermarket to buy my weekly groceries and only realized after a long queue at the checkout, then having the cashier scan my entire cart, that I'd forgotten my purse. I had to leave everything behind and walk out empty-handed, while everyone in line behind me gave me dirty looks. FML
Annoyed
Today, I was made to do checkout training at the supermarket I work in. My third customer spent £90 on food, and whilst I was serving her, she talked about her 6 kids and her ex. Only four hours of this shit to go. FML
Today, I was shopping at the grocery market and was next in line. Behind me was a woman who only had two items, so I nicely let her in front of me, as it looked like she was in a hurry. When she was all rung up, she decided to pay her $16.45 in loose change which needed to be counted out. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
The cat's out of the bag
Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML
Today, at work, I was screamed at and slapped by a woman for supposedly violating her 2nd Amendment rights. In reality, I'd simply turned her away from the 10 items or less line because she had well over the allowed number of items. I've no fucking idea what's wrong with some people. FML
Staircase wit at the checkout
Today, while in line at the grocery store, I was going over the witty but caustic things I wish I'd said in an argument earlier. Turns out, I was saying them out loud. The cashier gave me a weird look and said, “Are you okay, ma'am?” FML
Today, I bought some makeup supplies at the supermarket. The cashier snorted and muttered, "Not enough in the world for you." FML
Today, I was out shopping with my son and unbeknownst to me, he had secretly added a bunch of expensive games he wanted to the trolley. I was too embarrassed at the till to make a fuss as there was a huge line behind me. I watched as my normal £50 shopping bill climbed to over £400. FML
Losing it
Today, I walked two miles to the store, filled my cart with groceries, and got to the cashier… only to find I had forgotten my wallet. I tried to explain but got the nastiest stank-eye from the cashier, the manager, and everyone in line behind me. I walked two miles home, hungry and embarrassed. FML
Top comments
theberndttoast 8
great customer service!!!
ttelracs 6
Complain to the manager. That's over the line.
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (248)
theberndttoast 8
great customer service!!!
niezen 4
I don't think so
lilhellian 27
11 It was sarcasm.. I gues he didn't use enough exclamation points for you..
TrueTriage 16
I don't know I mean the cashier just made OP cry... That's good service but if we're going for great they should've just thrown the stuff away and still charged.
AKGirlinSD 20
I can't believe an employee is allowed to talk to customers like that. It was one freaking item. I'm thinking the employee is super OCD or has other issues going on and let them all out on OP. Complain to the store manager and you'll probably get a giftcard and an apology from the employee.
wvcheesehead1 9
Strange, German people have been known throughout history as a kind and tolerate group.
asnakelovinbabe 16
I actually fired a cashier on the spot for providing similar customer service once.
miketopgunmike1 25
Someone doesn't understand the meaning of the comments section now do they.......
Gunnie 24
#11, I thumbed you up! I thought you were trolling, and I liked!
chuka81 27
How nice
lonewolf621 17
LOL
WilburTheWild 4
I was joking lol. Thanks. I'm banned because the site can't take my comments as jokes.
cherries62212 16
its okay OP! tell the cashier to shove it!
JenkJenks 6
The cashier is just trying to help preserve the justice. First you take 13 items into the express lane, next you're running naked down the aisle stealing everything in sight. I've seen it a million times.
sig4life 18
#33 I want to go where that happens..... On second thought it will never be the one you want to see.
hihi1 1
That escalated quickly
BubbleGrunge 18
Comment moderated for rule-breaking.
Normally, I would bitch at you as well OP, but for thirteen items, that cashier is a bitch for making you cry!
strawberrywine22 30
#3, I dare you to bitch at me for miscounting my items. I'll make your life hell.
BubbleGrunge 18
I'm not sure if my comment was misinterpret, but I would bitch at you for having 16,17,18 items in your cart. Any customer would complain if there was a large amount of items in an express lane. However, I'd never bitch at someone for having thirteen item. I was saying I'd bitch too but not for thirteen items! And I definitely wouldn't make someone cry.
BubbleGrunge 18
84-No, I'm not a cashier, however I use to be. Sure, on a slow day, you can let people get by with bringing 6 or 7 or 8 or, maybe even more through the express line. However, if you've ever been a cashier you would know that on a busy night before a holiday, letting 17 or 18 items go through a express lane would only cause problems.
cb1002630 11
Agreed, 84. I wouldn't waste my time with such trivial matters when there are bears to deal with.
molzipan 16
You never bitch out customers, ever. I'm surprised you would keep your job after! You can refuse them service but giving them attitude? No way in hell. I'd fire your ass in a heartbeat.
Rodville 28
I would always politely ask them if they have/had less then 10 items. I would leave it to the rest of the customers to "bitch them out" as it were. My favorite ones are the ones with a full cart but claim they have less then ten then make you scan ten items and pay 6+ times. I would try to explain it would be faster to just let me scan the whole thing and pay once but talking to customers is like talking to a brick.
drewflav 17
If a customer is a couple over the limit and it's quiet, I don't care. If they've got the same amount and it's busy, I'll process the order anyway but firmly remind them that they're over the limit and to be mindful in future. If they bring a full cart through Express I'll turn them away no matter how quiet it is, simply because there's not enough room for it. Express checkouts in grocery stores are usually half the size of Regular. I simply have no room for more than three bags on my counter and that won't even make a dent in a full shopping cart.
rampersaud 10
It's one extra swipe on the belt. I dont know why you would bitch at someone for that.
ashjo 12
And cashiers complain about rude customers? Why bitch, she was over one item, it's not the end of world!! Don't be a bitch
Mr_Satan 11
96 - What's 12 6? You probably should know..... but I really don't think you do...
Alikia96 20
DWIGHT K. SCHRUTE!
ttelracs 6
Complain to the manager. That's over the line.
Hentai_fml 6
No, clearly over the line is having 13 items.
1217jonathan 15
It's one too many over the line
nathud15 7
Awe I'm sorry hun!!:(
TheRandomIndian 17
Thanks, babe.
red_headforlife 15
No problem, doll. :)
Shenanigans9 8
No problem, buddy
EagorLuvsBigFoot 8
no.
trg568 7
Comment moderated for rule-breaking.
rules are rules count next time
ElmoSaysSquishy 28
I bet the extra item was like a creme egg. Something small that got lost in among the other stuff.
niezen 4
You sir have a bad opinion. Go back to your chicken coop. You've been a bad chicken
kismet_phoenix 1
I agree. Its not that hard to read a sign and follow instructions, i hope the op doesnt have kids or if they do they teach them to not disregard instructions.
SilverInGray 25
17 - it's sort of obvious the op has kids.
PenguinBitch 44
17- Did your parents not teach how to read? You just made yourself look like an idiot. Ha! "Not to hard to read a sign". Wow. I guess my first point is correct.
SAspring 17
So the people who follow the rules get thumbed down? Even if I had 13 tiny items I'd go to a regular line if I was over the limit by 1. I hate people who hold up the express line cause they are over the limit, it defeats the purpose.
kawaiisakura 12
It bugs me, too. This one guy had 26 items in a 10 items or less aisle. And you never know how big or small the toys were
vnny1998 1
chill
vnny1998 1
wow
EmberEyes 16
One item isn't going to kill people. I disagree with people who take an entire shopping cart full, but the cashier could have kindly said, "Ma'am or Sir, you have too many items. Please go to another isle." That wouldn't be too hard, now would it?
Ameel_fml 19
The express lane is mostly there so people don't have to wait behind those with an entire fortnight's worth or groceries in their cart. Most cashiers don't care if you have one or two extra items, because that isn't going to hold the line up. And even if the cashier wasn't happy with the OP, doesn't mean they should have reduced her to tears.
dead247 13
She / he lost the argument with the cashier and is looking for sympathy from FML. Who is to say she / he didn't back talk the cashier? in today's world it wouldn't be surprising.
csdelab 5
regardless of the size if it says 12 items 12 items it is. It's not like you can have 13 small things or 5 big things. 12!
Dadvocate 5
First of all OP's a pussy for crying over a grocery line and secondly if your gonna break the rules, expect criticism. When the speed limit says 50; means 50. The cop won't care about what you have to say about it. Grocery line says 12 not 13, stop making excuses YDI
KiwiExchange 16
Ain't nobody got time for that!
EmberEyes 16
You're not funny for using a pointless meme here.
Mossears133 15
189- First of all, crying is a sign of strength, it shows just how much shit you've had to put up with to be reduced to tears. Second, a cop is not going to pull someone over for going 51 in a 50, just like that extra second it would've taken to scan another cream egg wouldn't have gone noticed by anybody except obsessive idiots such as yourself and that cashier
mif_fml 27
Take one of the items and throw it at her.
ninaskyez 12
Double Thunbs Up!
nayib 10
attitude_angel 15
Thumbs*
luhar 7
Hopefully the heaviest item you have.
CrissyyyS2 22
Might as well take one out and tell em you're gonna pay for that ONE item separately!
akiahara 14
You know how those cutthroat express lanes are...
NeinKittenz 20
It was probably one of those thug granny cashiers...
DarkSeekerX94446 14
Complain to their supervisor and get them fired OP. they'll think twice about verbally abusing customers.
niezen 4
People are beyond obnoxious. That cashier should eat a bag of poop for easter