Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer yelled at me because we didn't have any laptops in stock. I work at a clothing store. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a very rude older woman came in wanting to buy her first laptop. After a full hour showing her laptops and all the stuff you can do with them, she decided she didn’t want one. As a bonus, she told my manager, “He’s not very good at his job, is he?” Walk toward the light, you grave-dodging old bag. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
Today, I bought some shoes, but pissed off the lady working at the store by returning them 5 minutes later. She yelled at me and ripped my receipt in half, everyone in the store watched as she threw a handful of pennies at my face. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML
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Top comments
Latino_Nino 10
Just be like " imma be back in a minute to fix it" and just leave with it. It's a win- win.
Quackadoodledoo 13
She must have a problem with her memory. RAM it back in her face.
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Comments (103)
auro7 18
Why didn't you just take it at that point?
Soundslikeothers 15
If she is dumb enough not to realize you are not an employee I hardly doubt she is capable of figuring out a laptop
VeganVampyre 27
That's what I was thinking... I doubt the laptop is actually broken, she probably just can't figure it out. Also, this story should be on Not Always Right :P
notabeachbabe 13
Some people are just dumb. I hope that you're alright.
rdenkewicz 11
You listened to her complaints and you got a laptop as a result. This is the first good YDI!
Mauskau 36
Honestly, I'dve taken it and kept it. Free laptop. If you're returning something you should always go to a customer service desk, not just give it to a random person even if they are an employee.
msmedistyle 14
The customer is always right, right? So take it home and fix it for yourself to keep
weveallbeenthere 30
you should have taken the laptop and walked away.
jules8you 9
Lol
gorilladuck 6
you should have played along, told her she could walk out with with ANY laptop in the store, free of charge, then laugh your ass off when she gets tackled at the door and arrested!
Kuro_Kamen 12
i like the way you think!
SpyderDragon127 7
At least you got a free laptop, lol.