Today, I called my phone company to get some answers about my phone bill. I was okay with being put on hold. In fact, I was on hold for so long, that the music stopped playing. When someone finally answered they told me to call back tomorrow. All my phones disconnected an hour later. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML
Today, I discovered that my work's new phone system automatically takes people off hold the very second you pick up the phone. I discovered this after picking up the phone and complaining to my workmates about the annoying customer I had on the line for a full minute, all while he listened. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, after months of job searching, I finally got a call for an interview. Right in the middle of the call, my phone hung up so the music app could open. I tried calling them back and got no response. FML
Today, I was on the phone to a guy I really like from work. We'd been talking for about 2 minutes, when he said he was getting another call, and put me on hold. I was so excited to be on the phone with him, it took me a whole 15 minutes to realise he had actually just hung up on me. FML
Today, I decided to try and call into a local radio station to try and win concert tickets for one of my favorite bands. I called in and was actually the winning number. When asked my name I answered quickly, but all I heard was "Hello? Hello?" Then they hung up. My cell phone was on mute. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, the phone kept ringing so I picked it up and answered. When there was no response, it took a minute to realize that I was still in bed and talking to my hand. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
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Top comments
iAmScrubs 19
I get so entranced by the music when I'm on hold that I don't even notice when the people actually pick up because I'm singing along. That's when it gets a tad awkward.
EvilTeddysRock 2
then what's the point of customer service? O_0
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Comments (109)
Garyy_fml 11
Wow that phone company sucks.
Zya_fml 8
I remember when my phone was down and I couldn't use it so I decided to call the company for help and they said they would send a ''special'' wire that will ''magically'' fix it. The package arrived 2 weeks later and nothing changed. Even a technician came over to help and did nothing but charge me a fee. I finally fixed it myself and all I did was add a simple filter. You should change phone company OP, even though most of them really suck.
humorizer 14
I wonder what number one said that was so bad that caused him to not only get moderated; but get his entire comment vanquished.
Trololololololo_fml 7
Write a complaint. It is not only rude what they did to you, but also you are now without a phone because of their terrible customer service.
Garyy_fml 11
Wow that phone company sucks.
EvilTeddysRock 2
then what's the point of customer service? O_0
Zya_fml 8
Sorry OP. Most customer services are terrible anyways...
Jacobt24 19
how could you misspell "that sucks . . . LOL :)" that badly?
cc_the_beast 6
That sucks! You should ring their complaints hotline...oh wait....
ImAHomosexual 0
Customer service is the first place you go and take out your frustration fueled rage on with a gun.
enonymous 9
This is Canada I'm sure all phones and cell phone lines are shut off after 5pm or whenever Tom Hortons happy hour is.
iSitt 0
cust svc, so that Indians can have jobs too.
a_nutritionist 10
@43 might i suggest an alternative? invert the direction of the barrel. commence shooting.
manMadeFAIL 7
hey op customer service sucks when your on the phone so go in person and find out whats happening.
Emmi3xo 4
where?
Broguydudeman 4
Just so everyone knows, I'm with Rogers. AT&T isn't available in Canada. Yes, Rogers has very crappy customer service.
Neorecon19 18
I know what you mean Broguy. that is why I only use prepaid cell so Rogers can't rob me ******* blind. then again they're still ripping us off anyways.
Broguydudeman 4
They rip off everyone. I'm just going to switch to Telus or Bell, not like it's any better. Rogers has purposely messed up our plans so we end up paying more.
livamour 17
As soon as I read this I knew it was Rogers.
xXSillyLoveXx 0
Disconnect all the companies' phones and tell THEM to call back tomorrow!
PeteyPablo12308 20
Umm.. How?
xXSillyLoveXx 0
Imagination is key.
horneyhic 15
bomb?
Jacobt24 19
Too bad he doesnt have a phone they can call him back on . . .
asaa1212 0
in soviet russia the company doesnt disconnect your phones, you disconnect their phones!!!
hanitha 0
hahhaha
fmyli 0
thats when you ask to borrow someones phone and run off with it.
edogy 0
I'm pretty sure there's a name for that. oh yeah, stealing.
iAmScrubs 19
I get so entranced by the music when I'm on hold that I don't even notice when the people actually pick up because I'm singing along. That's when it gets a tad awkward.
frankgrimes 4
nice try
OWNZ 0
It's like elevator music! I like to stay in the same elevator for days because the songs are so bueatiful. I might just break into tears thinking about those sweet melodies...
KarWitz 0
Could you have called for help? and if you did who cares if your dad laughed at you. What did you want him to do? or anyone really? Be grateful you're out.
KarWitz 0
FAIL^ hahaha. Sorry it was for the clear elevator.
ilovecookies83 0
Just switch companies. The company you're currently with has crappy customer service!
OWNZ 0
Every phone company does...
006ruler 0
no f-cking duh?
green_eggs_and_h 0
"hello my name is Peggy, please hold!"
daniel1991 0
this made me laugh hard XD