Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Same thing different taste
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Get on with it
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML
Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML
Having a normal one
Today, at work, a woman came up to the counter and asked if we made sweet and sour chicken. Before I could answer, she gave me a really long recipe and said, "I expect to see this on the menu next time I come in, or I will complain to the manager about your lousy work ethic." I work at Starbucks. FML
I want what I want
Today, my boss threatened to fire me. Why? An old lady spent 30 minutes looking at our menu before asking for "cottage pie." After telling her that it wasn't an item on the menu, she spent another 20 minutes deciding. She then asked for several more items we didn't have, then complained to my boss. FML
Weird questions
Today, a customer asked me if we serve spaghetti. She then asked for a manager because I was giving her a weird look, laughing softly when telling her yes, and apparently making her feel stupid. My manager wrote me up. I work at the Old Spaghetti Factory. FML
I WAS RIGHT!
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
Top comments
newburton13 26
I'll take a polyjuice potion and a blueberry muffin.
notjanedoe 27
You're such a muggle. The secret menu is only visible to wizards and witches.
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Comments (201)
anfranken93 2
Um.....you know there really is a such thing on the secret menu right? Go ask your manager.
smilelynzi 5
Um you know the "secret menu" was made up by people and these drinks are just random creations and not starbucks approved names right?? I am a manager... Don't talk to us like we're the idiots.
suxs4ulol 22
I've always been scared to order off of 'secret menus' because something like this might happen.
924halle 8
Don't be scared, just don't act crazy like this lady! They likely won't know how to make what you order, but if you just make sure you know the recipe beforehand then they'll make whatever you want. They're really easy recipes too and they spell it out for you if you google them
Whatapuffchild 23
aw man that sucka OP..hope youre boss understood the situation
xZombieCandyx 11
Actually Starbucks does have a secret menu, sometimes as the customer you just have to explain what goes in it. The woman had no reason to overreact though.
xZombieCandyx 11
Of course i just realized i assumed you work at Starbucks lol otherwise the woman could just be crazy. In and Out burger is another place with a secret menu ;)
Dallasluver19 14
I know how you feel. I work at Starbucks too, and ******* idiots ask for the stupid secret menu all the time. You have to give us the damn recipe in order for us to serve it to you.
JaneChemi_fml 21
there is a secret menu. but you don't order a snickers frapp. you order a regular frapp to use as a base and add syrups and toppings. you can thank pintrest for that
Dodopy 14
So. You work at Starbucks.
AmyLee_Davis 5
Someone needs to put a confundus charm on this muggle before he learns our secret ways!!
mandacleary 14
i work at mcdonalds and this lady did that to me too. I think they make stuff up so that they can complain when we say we dony have it and get free stuff.
chuckcloninger 12
What are you complaining about? She's the one that has to live with mental illness, right? Wanna trade places with her?