Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML
Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML
Today, at work, a woman came up to the counter and asked if we made sweet and sour chicken. Before I could answer, she gave me a really long recipe and said, "I expect to see this on the menu next time I come in, or I will complain to the manager about your lousy work ethic." I work at Starbucks. FML
Today, my boss threatened to fire me. Why? An old lady spent 30 minutes looking at our menu before asking for "cottage pie." After telling her that it wasn't an item on the menu, she spent another 20 minutes deciding. She then asked for several more items we didn't have, then complained to my boss. FML
Today, a customer asked me if we serve spaghetti. She then asked for a manager because I was giving her a weird look, laughing softly when telling her yes, and apparently making her feel stupid. My manager wrote me up. I work at the Old Spaghetti Factory. FML
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
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Top comments
newburton13 26
I'll take a polyjuice potion and a blueberry muffin.
notjanedoe 27
You're such a muggle. The secret menu is only visible to wizards and witches.
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Comments (201)
floatablebullet 7
I would've taken 2 tablespoons of butter and a beer and mixed them in with a frappuccino and make myself one too
needsagf14 12
So do you work at The Three Broomsticks Cafe?
LookAttMyyLifee 12
I would tell her , do i look like ******* harry potter ? &' tell her to stfu.
gothmo 8
Because that makes more sense than calmly explaining what goes into the drink... People are gross :/ Retail/customer service is gross.
PUCKSTOPPER1976 22
If that was real,it would taste really bad.
SiegeOfTheSiren 9
*Drools* I found out how to make it, based on the grande size: -Do a creme frappucino base with whole milk -Add three pumps of caramel syrup -Add three pumps of toffee nut syrup, as well -Whipped cream with caramel drizzle. (Just because they work there does not mean they know allllll the recipes possible. xD Just make sure you bring in a recipie if you want it bad enough if you found an odd one online.)
hellox3howlow 17
Actually, if you work at Starbucks, there IS a secret menu that you could find on the Internet. You can't expect that every employee would know how to make every secret menu item (or any at all). They're pretty simple to make, so just google the menu and tell them how to make it.
Yukichin_fml 1
No. There are a few menu items that are no longer there but we can still make (blended strawberry lemonade, for instance), but the "secret menu" bullshit you see going around the internet is false. We can make whatever you want, but you have to know what goes in it--there's no such thing as a "cotton candy frappucino" or "butterbeer frappucino." I hate that people are claiming there's a secret menu.
CookieLovesBoo 16
Butter beer? Sounds gross .
smilelynzi 5
I hate that stupid "secret menu" crap... Some customers are so rude...
xgetxbentx 13
Assuming you work at Starbucks, google Starbucks secret menu. There is one, however I don't think it's something every single worker is trained to know how to make or even told about. It's ALL OVER pinterest and some of the recipes are becoming a thing. It would probably be beneficial to print out and bring in. Might even get you brownie points with your boss.
sietseld 13
Agreed. While he/she can't be expected to memorize all sorts of unofficial combinations people have made up, it might not be a bad idea to familiarize themselves with some fun ones, in light of this situation.