Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Same thing different taste
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, while working as a barista, a customer asked me for "gluten free milk". When I told her that most milk is gluten free, she flew into a fit of rage and cussed me out for being a "cheeky bitch". My manager then lectured me about not being "patronising" to customers. FML
Get on with it
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, a customer screamed at me, because her iced coffee tasted exactly like coffee, and she hates coffee. Sadly, this isn't even the most insane person I've had to deal with at this job. FML
Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML
Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML
Having a normal one
Today, at work, a woman came up to the counter and asked if we made sweet and sour chicken. Before I could answer, she gave me a really long recipe and said, "I expect to see this on the menu next time I come in, or I will complain to the manager about your lousy work ethic." I work at Starbucks. FML
I want what I want
Today, my boss threatened to fire me. Why? An old lady spent 30 minutes looking at our menu before asking for "cottage pie." After telling her that it wasn't an item on the menu, she spent another 20 minutes deciding. She then asked for several more items we didn't have, then complained to my boss. FML
Weird questions
Today, a customer asked me if we serve spaghetti. She then asked for a manager because I was giving her a weird look, laughing softly when telling her yes, and apparently making her feel stupid. My manager wrote me up. I work at the Old Spaghetti Factory. FML
I WAS RIGHT!
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
Top comments
newburton13 26
I'll take a polyjuice potion and a blueberry muffin.
notjanedoe 27
You're such a muggle. The secret menu is only visible to wizards and witches.
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Comments (201)
clixed 12
Gotta love the crazies :p
Kc1001 14
that should be a drink though.
sydd24 3
You deserve to be fired!
Glacial_fml 3
What the Hell is a Butterbeer?
NaraKitsune 1
Ugghhh. A "secrete menu" at starbucks. Why does this reek of hipsters that only order from this menu, because it's not "known?" Like I know almost every fast food place has a small group of "offical" items that are not on the menu, but why doesn't it surprise me that starbucks has a whole "secret" menu.
sietseld 13
Don't you hate it when people accuse you of having a "secret menu"? All it means is that a barista somewhere made a particular drink while experimenting that they thought was good. That doesn't mean every employee everywhere magically knows about it and how to make it!
mermany 6
I f*cking hate people who are stupid enough to think up sh*t like that.
amanda_jean52 1
There is a fan website for Starbucks that has drink creations on it it's call Starbucks secret menu...http://starbuckssecretmenu.net/starbucks-secret-menu-butterbeer-frappuccino/
mekachikiku 8
YDI Never get in the way of a woman and her Butterbeer Frappacino. I'll take one of those with a tub of No-Melt Ice Cream :)
gothinthedark 3
I'm a supervisor at Starbucks, and I think that the secret menu is bullshit. I can't count how many times I've been yelled at by people cuz I don't know what a Butterbeer or a Snickers Frapp is. We are in NO WAY obligated to learn these recipes.