Today, at my work in a call centre, a man called up on a very quiet line to report a car accident on his father's behalf because his father was deaf. I asked him to ask his dad if he was OK after the accident. I'd misheard him and he had said "dead", not "deaf". He started crying. FML
Collection
Wild Nights Out
Last call, bad decisions and 3 a.m. texts you'll regret until noon. Cheers.
Today, at work, I misheard a customer telling me a story. To be polite, I did a slight laugh and nodded my head. She actually told me her mum had died. FML
Today, my dad's boss called our house and I answered. He said, "Is your dad home?" I replied, "I'll go check." I put the phone on mute and asked my dad if he wanted to talk to his boss. My dad says, "Does that asshole not have a life?" Turns out the phone wasn't on mute, it was on speaker. FML
Today, my dad took a call while driving. He always yells and curses at people who talk on their cell while driving. I asked him to get off the phone because it's dangerous, and told him he's being a hypocrite. He shook his head at me and continued talking. Seconds later, we got into an accident. FML
Today, my dad and a construction worker were having a long talk. I heard the door slam, and assumed that this worker had left. So I yelled out, "Hey dad what were you talking about? Did you talk slowly so the idiot could understand?" Turns out my dad was the one who had walked out. FML
Today, my father called me for the first time in two weeks since I moved away. Excited, I answered the phone. It was a mistake. He thought he'd called my sister. FML
Today, I went to a funeral for my coworker's father. While there, my dad's cell phone rang and he left to answer it. I turned to my brother and said, "I can't believe he brought his cell phone!" He whispered, "I can't believe he's got coverage. This is a dead zone!" I laughed loudly. At a funeral. FML
Today, I hit a car while trying to answer a phone call from my mom. I quickly answered the phone and shouted "What!?". To which she replied, "I just had a bad feeling in my gut about you so I wanted to make sure you were ok." FML
Today, on the train, I got excited when I suddenly noticed I had a missed call and voicemail from a boy I liked. With a grin on my face, I told my friend. My dad overheard and said, "Oh sweetie, he probably had the wrong number." The voicemail was blank. I texted him. The call was indeed an accident. FML
Today, I received a call from the company I applied to, only to have my father pick it up and make fun of the man's accent. They won't call me back or take any of my calls, and my dad is completely unapologetic. FML
Today, I received a random phone call from an unknown number. Three times. After the third time, the person started yelling at me viciously. Then I suddenly heard a different voice, saying, "Terribly sorry, sir. My poor sister has dementia and thinks you're her husband. Her dead husband, I might add." FML
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Top comments
TheTardis123 11
Safe to assume his father is not OK.
feven 32
That's terrible but mistakes happen.
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Comments (80)
BiGTiMeNeRD 29
Looks like you're the deaf one.
jforren 14
Now we know who the real deaf one is
Notyomomma 0
The two sound similar. Give op a break. Over a phone it's easy to not hear letters that aren't pronounced well
mzshannababy 16
sorry, it must've been awkward
cekay59 9
I work in insurance claims in a call centre too. I can totally understand how this could happen. Sometimes its insanely hard to hear people. You did the right thing asking if they were ok, it just sucks you misheard him.
tomvertigo 17
That must have been awful for you, OP. Just remember that it wasnt intentional and that you were just doing your job.
FRED369 13
But.. If OP thought the client's father was deaf, how could the client ask/call his father?
whywhenwherewhat 11
If the client knew sign language or something, then he could ask his dad.
katluvr 22
#77,there are various machines and methods of communicating with dead people. When I worked in a call center I took a couple of TTY calls, which allows a dead person to make and receive phone calls. OP made an honest mistake and technically did nothing wrong. Still, very sad.
katluvr 22
I hate my phone so much right now...
Crescent_Moon 17
You can't really be blamed for mishearing that little detail. Its unfortunate either way, but I don't blame you OP.
THEDARKLORDOFALL 17
Honest mistake. It's not like you caused him to die
nihar_1296 12
Ouch!