Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML
Today, MS Word kept crashing with a memory error, so I called tech support. Instead of actually fixing the problem, their tech wasted over an hour of my time defragmenting the hard drive, disabling the anti-virus, and downloading new video card drivers from some shady site, before giving up. FML
Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, I called tech support because my new computer wasn’t turning on. After a long while on the phone, they finally asked if it was plugged in. It wasn’t. I spent way too long troubleshooting with a dead device because I never plugged it into the outlet. FML
Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML
Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML
Today, my aged mother continued to complain about her computer issues to me. A relative, who is good at tech support, won't bother servicing her computer because whatever she does ends up bogging it down the next day, so I have to hear about it on the phone. FML
Today, the modeling program I'm required to use for school started inexplicably crashing. Reinstalling doesn't even fix it. The company that owns the software doesn't provide students with tech support, and my teacher just told me I won't pass if I can't fix it. FML
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Top comments
mrnicety 0
get his name and complain. he'll get the sack and you may get some actual help
lolcake 0
you know, if after an hour and multiple explainations you still dont get it... hes probably right
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Comments (350)
DarkMirror 0
I'm with #69
hiphip_fml 0
That's stupid
AlphaHobbit015 0
Roflol
TheChipmonkeys 0
Well you Must be a ******* idiot
ISellHerbs 0
You deserved it for being so incredibly ignorant and not being able to follow simple instructions. For the rest of you saying that the person was rude and should be fired, of course it was rude but you obviously didn't read the FML where he said for an HOUR. If it's not already hard enough to try to troubleshoot or fix something over the phone for an hour, imagine repeating the same instructions just because a person cannot comprehend it. Those tech people have years of computer training then specialized training within their own company's products. You would have to work at tech support to understand how many morons they deal with every day for simple problems. Maybe you all don't understand it because you havn't been around enough stupid people in your lives.
baloma 0
A similar thing happened to me where the woman on the phone was being really offensive and impatient and when I said "Can you please not shout at me" she hung up. When I called back her boss defended her and said he couldn't do anything about it because I didn't have proof she hung up on me! I'm still in pain over this and it happened like five years ago! :-(
Ar3s 1
I've done a lot of tech support before switching to network administration and most of the time, confusion is caused by the person calling for support. The person calling for support will give you wrong or misleading information even if they don't know they are doing it. Help desk and tech support have to deal with this all day and can only take so much. So YDI.
mpetermann 0
Owned.
Jimbo2000 0
Get that asshole fired.
cronous 0
Snap