Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML
Today, MS Word kept crashing with a memory error, so I called tech support. Instead of actually fixing the problem, their tech wasted over an hour of my time defragmenting the hard drive, disabling the anti-virus, and downloading new video card drivers from some shady site, before giving up. FML
Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, I called tech support because my new computer wasn’t turning on. After a long while on the phone, they finally asked if it was plugged in. It wasn’t. I spent way too long troubleshooting with a dead device because I never plugged it into the outlet. FML
Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML
Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML
Today, my aged mother continued to complain about her computer issues to me. A relative, who is good at tech support, won't bother servicing her computer because whatever she does ends up bogging it down the next day, so I have to hear about it on the phone. FML
Today, the modeling program I'm required to use for school started inexplicably crashing. Reinstalling doesn't even fix it. The company that owns the software doesn't provide students with tech support, and my teacher just told me I won't pass if I can't fix it. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
Top comments
mrnicety 0
get his name and complain. he'll get the sack and you may get some actual help
lolcake 0
you know, if after an hour and multiple explainations you still dont get it... hes probably right
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (350)
newlife_fml 0
Aren't those conversations recorded? If that one wad he's totally gonna get fired.
jellyfilled 0
thats cold... im guessing he has temperissues?
Capn 0
Working in tech support myself this is a complete FYL. A GOOD tech support person can do two things right 1) Diagnose the issue properly 2) Speak on a level that the user can understand He obviously failed at one of the two item above. He's mad because he sucks at his job. Its his job to work on a level that the average user can understand and work at a pace that works for you. It is not your job to understand shortcuts and lingo unfamiliar to you.
babawaba 0
FIRST
zackh 0
Epic fail
CupidSparrow 0
That was lame of him. I use a Mac computer and had to ask for special software to make some of my school's virtual aspects work. You don't own a mac, do you?
mouseintern 0
Everyone who thinks the tech should be fired can be summed up in the truest sign ever made for a store: "The customer is not always right. Most of the time, the customer is a clueless moron. If this sign upsets you, YOU are this moron." That applies especially to #139 Why do we have to waste our time coddling people who don't want to be called what they are? In a sane world, the OP would have been called an idiot and hung up on after a few minutes and then someone who really had an advanced problem that required professional help could be assisted sooner.
RhymePrime 7
#41 "I don't know, your grammar is kind of making me want to side with the idiot part...Complete sentances much?" You misspelled sentence. Lol.
seonfire 0
I wouldn't be surprised if the OP is a ******* idiot and was doing something wrong, not one bit.
deliciouskaek 1
I have no patience for the computer illiterate. NONE. The only excuse for this is if you're 82 and have never used a computer before (and even some 82 year olds get it). I don't feel sorry for you. You deserve it for not knowing how to follow directions and install a simple program.