Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML
Today, a customer left their shopping cart behind their car and backed into it. She then came inside and threatened to sue me personally for not sending someone to collect it from where she left it. After 5 minutes of her yelling, I finally got a word in edgeways: I don't work there. FML
Today, I was shopping with my husband. At the self-checkout, one of the items I was buying for him as a gift didn’t register. As we were walking out, I get stopped and escorted to the loss prevention office, where I was accused of stealing. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
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Top comments
buckeyed 20
This is why everyone should be required to work retail/food for a year. Maybe they'd stop treating other human beings this way. Sorry OP.
Zazoo1995 23
I work at a grocery store and people go crazy like that for no reason! Sorry :( FYL!
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Comments (59)
raeepressley 12
I work in a call centre doing tech support for computers... I'm in a supervisory/advance skilled department... So when people want a supervisor to yell at, or they want someone to replace their computer for no reason, they talk to me... It's amazing the types of amazingly abusive things people will say to someone when they're not face to face...
Half4Harfi 8
Why the hell did the lock YOU up, she's the one who should be locked away
chilevmv 7
Look her in the eye and quietly say, fuuuuuck you!
gracehi 33
I remember this one customer who was being abusive to me. In the end he said, "I'm never coming to this store again!" It took everything in me not to reply, "Good, because you're an asshole."
euphoricness 28
You could have just said that and then compensate for it with a lovely "Have a nice day:)"
gracehi 33
Ha ha! I can just imagine it. "I'm never coming to this store again!" "Good, because you're an asshole." "WHAAAAT DID YOU SAY???" "I said, 'Have a nice day.'"
sirsquab 12
I work at a retail store in the mall. One time a customer was causing enough grief that she ended up speaking with my manager. Who wasn't actually WORKING that day mind you, he was shopping. In the end, she said she wouldn't shop there again. He replied "good."
tbabyfosho 7
I love when people tell me theyre not coming back!! Good, we dont need people like you here anyway. Retail sucks!!
awilliams44 9
Oh sweetie.... At least u didn't freak out and get fired
iphonehipster12 5
crazy ass bitch!
SherlockWho 6
I doubt she had anything better to do that day. Sorry OP.
theomg 2
OMG you should of totally just turned around and said something really mean and devious to hurt their feelings!
AshleaJstudent 16
Bitches be crazy...Sorry OP. Sounds a little traumatizing.
Dramori 29
So... Did you take it? We won't tell anyone OP ;)