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Today, I spent half an hour on the phone with a woman who was yelling at the top of her lungs, sobbing uncontrollably and hyperventilating. She also told me if she had a heart attack and died from crying, it was all my fault. Why? I told her she needed her receipt to have her T.V. repaired. FML
I would've hung up but that's why I'm not in customer service.
How is it your fault that she has the tendency to overreact?
Speak your mind, but please try and be respectful.