By taylorbrown97 - 07/06/2015 19:05 - United States - Mount Vernon

Today, a customer called the Chinese restaurant where I work and complained about her takeout order not including donuts. After informing her that we don't have them, she started to curse at me while citing the website as proof. She thought wontons were synonymous with donuts. FML
I agree, your life sucks 25 863
You deserved it 1 639

taylorbrown97 tells us more.

taylorbrown97 23

Hi guys, OP here! To clarify, by donuts she meant those "Chinese" sugar donuts that you can get at cheap buffets (at least where I live, in rural Ohio). Instead, we are relatively more of a high end Chinese restaurant, a family owned place that could be compared to PF Changs. So there is no way we would have those cheap donuts anyways! But for whatever reason she thought that fried wontons were the same things as those fried sugar donuts. She was incredibly upset and basically demanded that we give her the fried donuts that we supposedly offered on our website. Basically, working as a server/host in a restaurant is fun when you get to deal with unreasonable people! Thanks for the publish!

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Top comments

Liamj774 36

Damn. That customer has wonton of an attitude

200 3
GoldFishPony 21

That should be the first thing put on your website, otherwise you'll confuse people. It's well known that donuts are a large part of Chinese culture.

160 7

Comments

Aerok 7

Should have given her a "wonton" soup and see wtf she think of that then

4 1
1dvos_grl3 21

All that anger just for some donuts..

1 1
taylorbrown97 23

Hi guys, OP here! To clarify, by donuts she meant those "Chinese" sugar donuts that you can get at cheap buffets (at least where I live, in rural Ohio). Instead, we are relatively more of a high end Chinese restaurant, a family owned place that could be compared to PF Changs. So there is no way we would have those cheap donuts anyways! But for whatever reason she thought that fried wontons were the same things as those fried sugar donuts. She was incredibly upset and basically demanded that we give her the fried donuts that we supposedly offered on our website. Basically, working as a server/host in a restaurant is fun when you get to deal with unreasonable people! Thanks for the publish!

65 1
AcieMcG 21

Lol PF Changs is not 'high end'. This is why I hate working customer service.

3 72
thefmlman2011 36

you didn't read it correctly did you #40

30 5
teentee401 36

Can't really blame her for freaking out. Those donut things are tasty. Just kidding. She's an idiot.

11 1
taylorbrown97 23

Oh and by the way, I was not the person that placed her order over the phone. According to her, she asked for the donuts when she ordered. My coworker either didn't hear her or she didn't say it. If he had, he would have corrected her and maybe resolved the situation before she picked up her order. I only dealt with the aftermath. She said she ordered "fried donuts" specifically, assuming that fried donuts and fried wontons were the same thing, since it said fried wontons on the website.

42 3