Today, I withdrew $120 from the ATM at the hotel I'm staying at, only to have no money come out. When I talked to the concierge, who witnessed the whole thing, she said it had been happening all day and that the machine was broken. My bank says it's the hotel's problem, and the hotel says it's the bank's problem. Either way, I'm out $120. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, as soon as I put my card into an ATM, the words "Out of Order" popped up and it would not return my card. Since I was at the bank, I got a free replacement. Trying to draw money again the second machine did the same thing and a third card costs more than what I have in my account. FML
Today, on my holiday in Thailand I was using the ATM to withdraw $500 worth of Baht. While doing this the ATM crashed and decided to restart. After 5 minutes it spat my card out and nothing else. When I returned to the hotel to use the Wifi, the ATM had deducted the money from my account. FML
Today, I went to an ATM to see how much money I had in my account. I put the card in. It never gave it back. FML
Today, I withdrew €40 at the ATM to pay for dinner later tonight. It wasn't until I went to pay for it that I realized I'd taken the receipt, but left the cash in the ATM. FML
Today, I went to the bank to find out why I still haven't gotten my refund for when the ATM gave me a cash dispenser error and cancelled the transaction, but the money was taken out of the account anyway. The error happened on Friday of last week, it's Wednesday. FML
Today, I went to withdraw 200 dollars. At the ATM, I noticed a suspicious man standing really close to me. I was nervous about entering my pin number, and worried he was looking at my account information. In my panic, I got all the way home before realizing that I'd left the cash in the machine. FML
Today, I went to deposit a check, only for them to accidentally deduct the whole thing from my account. I didn't notice this until I went to buy groceries, after the bank had closed. I'm in negative numbers and will get an overdraft charge by the time I can get it fixed. FML
Today, I went to withdraw some money out the bank. On a windy day. Next minute, woosh, my money was gone. My last $20. FML
Today, I was overdrawn $15 at the bank. I paid in my last $80 in cash, only for them to inform me that I've been slapped with $90 in overdraft fees. FML
Today, at the bank, I went to get some coffee from their machine. I gave it my money and pressed the buttons but nothing was happening. After banging on the machine for ten minutes and calling a teller over, a little boy reached up on his tippy toes to press the giant green START button for me. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
Top comments
deadangel_fml 0
OK, this has never happened to me, but that's completely unacceptable. You don't have the money, they're not out of the money, there should be no problem refunding it.. I wouldn't give up on this one.
egaonogenki 0
First, THEY SHOULD'VE UNPLUGGED IT AND PUT UP A BIG SIGN SAYING OUT OF ORDER!!! WHY DIDN'T THEY?!?!?!? Second, it's definitely the hotel's problem. They should reimburse. If not, get them to talk to the bank. Let them sort it out with each other for you.
Add a comment · Reply to
You must be logged in to be able to post comments!
Comments (37)
deadangel_fml 0
OK, this has never happened to me, but that's completely unacceptable. You don't have the money, they're not out of the money, there should be no problem refunding it.. I wouldn't give up on this one.
GreekYogurt 26
You'd think they'd put up a sign!
Sipos 0
Presumably you owe the hotel more than $120 for the bill. Guess what? Their problem.
egaonogenki 0
First, THEY SHOULD'VE UNPLUGGED IT AND PUT UP A BIG SIGN SAYING OUT OF ORDER!!! WHY DIDN'T THEY?!?!?!? Second, it's definitely the hotel's problem. They should reimburse. If not, get them to talk to the bank. Let them sort it out with each other for you.
blinkingstarlet 15
it's the problem of the bank of the atm u used. ur bank probably wont refund the money.. but the bank that owns the broken atm will if u write them. lol @ #8 tho haha and what terrible customer service at the hotel... not our problem?? and others are right. they should have put a sign up. good luck!
WeStayCrunk24x7 0
ohh noo! 120 $. Now your going to have to live on the streets!! Chill out at least it wasnt alot of money
bipoler_m3ment0 0
No matter what else you do, never do business with that hotel again-- it's a fiscal black hole. Since the employee did not warn the patrons, it seems almost as if it was planned. See what you can do, if anything, to recover your money. In the meantime, switch banks. I don't know how much money #10 makes, but hopefully s/he will send me some: $120 is two weeks worth of groceries for me. For you less practical people: that buys two new video games.
sofad15 0
agree 100%
TheJasonLi 13
For console gamers, at least. Us PC gamers can get 12 games for that.
walker9879 25
Maybe indie games but there is no way you could get Fallout 4 (AAA title) for less than $15 in the next 10 years
crazyme123 0
sue the hotel and the bank
Amazeman 5
Yes. Because the bank doesn't have enough money for good lawyers.
calamito 0
At least it wasn't a lot of money... Why didn't the concierge stop you before you used the atm? wtf?
imhope 23
That IS a lot of money. You must be rich and think nothing of $120, but not everyone has that luxury. Next time think before you post something.
Kazze 31
The $3.78 I have to my name currently says it's a lot of money.
NightElfGod 0
Dude i would sue the hotel and your bank. Its the hotels fault for not posting it and if it had been happening all day and they didnt do anything?! And its your banks fault since you never got the money they basicly stole 120 bucks from you
ahoyhoy 0
I work for an atm company. What you have to do is call the number on the back of your card and file a transaction dispute; give them the sequence number and the name of the business where you used the ATM. Your financial institution contacts the ATM company. They have 5-10 business days to dispute it. If they don't the money gets ACH'ed back into your account. If they do the receipt they provide from the ATM itself should prove you didn't get your money. Your money is not lost.