Today, I was waitressing when a man sat at my table with soda from somewhere else. Drinks are half the profit for restaurants. There is a strict policy that you have to charge for carry-in drinks. I told him this, he yelled at me so I told him I was doing my job. I got fired, for doing my job. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at work, a customer came in and ordered a "Butterbeer Frappuccino." When I said we serve no such thing, she yelled at me for "lying" to her, saying she knew about our "secret menu." She ended up complaining to my manager and demanded that he fire me. FML
Today, at the café I work at, I was yelled at by a woman because the drinks and food she ordered were "taking too long". Before I had the chance to get a word in, she stormed out and said she would never come back. I didn't get the chance to inform her that she hadn't ordered yet. FML
Today, my duty manager demanded we close the bar early because she wanted to go home. I was subject to abuse from customers for closing early, then shouted at by the duty manager for not being done. My actual bar manager fired me for closing early. FML
Today, at work, a drunk demanded a salad dressing we don't have. He marched into my kitchen and demanded I make it for him. When I said we didn't have the ingredients, he pushed the microwave over and stormed out. My boss came in and wrote me up for being "pushy and rude to customers". FML
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
Today, I was fired from my job as a waitress, all because someone complained there was too much seasoning in their food. As I said, I'm a waitress. This happened the same week I was hired. FML
Today, at work, a customer ordered a caramel latte with no caramel. I made a regular latte after explaining that’s what it was. He got angry and threw it at me. I got fired for insulting his intelligence. FML
Today, I got written up for not making a drink right. While getting yelled at by my boss, my co-worker made the drink the same exact way I made it. I pointed it out. My boss responded with, "He is allowed to because I like him, I don't like you." FML
Today, I was taking a table's order. After I finished, the guy told me, "Just FYI, I'm not a tipper." Trying to lighten up the situation, I replied, "It's amazing how many people forget I handle their food." He complained to the manager that I'd threatened him. FML
Today, I was fired from my cashier job for "abandoning my post." I saw a man pass out in the 100° heat in front of our store and I rushed to give him water. Not to worry though, my manager assured me he wouldn’t press charges for the water I took from the fridge, but I’m still fired. FML
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Top comments
scarlett_fml 0
That sucks. I can't believe you got fired for following company policy.
24788 7
I work in retail, so I know your pain when you have a horrible customer. They threaten you and try to make you feel like a peasant. All you have to do is wait until your shift ends to do something. Nothing says "owned" better than a flat tire.
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Comments (85)
bilbroxain 0
The irony here is stunning. that really sucks for you.
QiScorpion 0
that really does suck! i hope you let down the bastard's tyres or something.
danedo 0
I agree with #2. There is probably more to this story. I doubt you got fired for 'doing my job', however, you probably got the axe for talking back. Though from various stories I hear, I am irritated that people get fired so quickly for even insinuating that a customer is wrong when they are in fact 100% incorrect. I'd imagine that is just how business rolls... However it may be helpful to revise training: Learn the rules, however if a customer balks at said rules, do not enforce them, or talk to a manager right away. Better than getting fired I suppose, though you would probably get fired for wasting the customers' time by going to talk to a manager, and the cycle continues.
ammali 0
That policy is extremely stupid, BUT that isn't your fault as you didn't make the rules. I have trouble believing you would have gotten fired over doing what you were supposed to do, so I'm thinking there HAS to be more to this story.
LittleMissMack 0
I think people that bring in drinks/food from other restaurants are ridiculous. Its just bad manners. If you want something from 2 or more places then get what you want and eat it in a public place or on your own property (in your car, at your house, etc.). I think its especially rude if the person is bringing in something from another place that is served in the same place. ie. When people bring their Dunkin Donuts coffees into Starbucks to order someone else's or vice versa. Leave your frigging drink in the car for 2 mins. I want to slap every person that does stupid crap like that. But, I do think your restaurant is a bit ridiculous making them pay for the drink again, and I'm pretty sure that isn't even legal. They could tell them to put it away (in a purse, in the car, etc.) or throw it away.
shadow_moses 0
if drinks are half the profit than your food must ******* suck! kind of a dick move on your part, but you should not have been fired
Cerataphora 0
Corporation sucks!
alex1519 0
Just so everyone is aware, what I am about to write are descriptions of actual employment laws. You cannot be fired for enforcing company policy. However, you can be fired for NOT enforcing company policy. If you repeatedly let people bring in "outside" drinks, then legally, the company/restaurant that you work for could fire you. However, assuming that you informed this man of the policy, and told him that bringing drinks in from the outside is not allowed without being rude, then legally the restaurant could not fire you. You are more than entitled to file a lawsuit for wrongful termination. It likely would never get that far, because both parties involved would not want to go to court over something that could be resolved in a much easier way. About the company policy, it may be partially because of profit issues, but there is a much bigger reason for it. If someone were to bring in and consume food or drink from an outside establishment while at the same time eating your food, and they were to get food poisoning, they could file a lawsuit against your restaurant.
leftie 0
This makes no sense at all, didn't you explain the situation to the guy who fired you?
starbaby 0
I hate when companies do this, they expect you to enforce these stupid policies but when a customer makes a big deal management change s its story and puts it on the employee....sorry you got screwed