Today, I had an old man yell in my face because the boxes in our store only had Spanish words on them. I spent 15 minutes apologizing and trying to explain that the English was on the back side. He stormed out before I could even show him. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer came in who only spoke Spanish. I speak Spanish rather well so I helped the customer. She ended up buying $2300 worth of stuff. I got written up because not speaking English apparently "has the potential be offensive to other customers if they are not able to understand you." FML
Today, a client came in and was struggling to speak properly. He said, “Sorry, no good English” so I offered a Spanish speaking colleague who could assist. He frowned and said he was from Greece. He threw a fit and got my manager involved. I got a write up and have to do an online sensitivity training. FML
Today, at my store, I had an old man violently accuse me of charging him for an extra pack of 99¢ Mounds candy yesterday. He held up my line for 10 minutes, fighting me about it. I didn't even work yesterday. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, I was unable to communicate with a customer who only spoke French. As a result, my boss called me a "monolingual idiot." I speak Spanish, German, and Japanese. FML
Today, a would-be customer practically kicked my store door in, then got pissed and started throwing around insults after I told him that we were still closed, hence the closed sign. He claimed the sign was "confusing". FML
Today, I got yelled at by a man for not opening my store 10-15 minutes before the scheduled opening time, which made his 84-year-old wife shit her pants waiting to get in. It didn't matter when I explained I had no way to know she needed to use the restroom. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
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Top comments
Dat_Class_Tho 26
I applaud your patience, but that guy had no interest in what you had to say. Older folks in border states tend to be extremely bitter about ANY reminders of the local immigrants. One time a guy ranted at me for 5 min straight about the Spanish side of a box after he had ALREADY READ the English side. He was just offended that the Spanish was there at all. "The hell is this gobbledygook all over the side, why the hell should I have to look at it?! I'm an American goddammit, DO I LOOK LIKE I SPEAK TACO??!!!"
mt21mt 15
Why did it take you fifteen minutes to turn a box around?
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Comments (39)
FunnnyGirrl 19
FYL, retail is rough!
mt21mt 15
Why did it take you fifteen minutes to turn a box around?
catlady4eva 9
The customer was probably not listening and OP had to keep repeating and starting over and over. Customer was also probably yelling over the top and stuff
chosha_fml 27
Instead of trying to explain over and over, OP could have literally just turned a box around and shown him the English.
InfiniteSunshine 32
Was it like store boxes filled with items that needed to be merchandized, or boxes you buy as is with labels on the front? If it's the first, it shouldn't matter because those boxes don't stay in the store anyway, he doesn't need to read them. And could he have easily turned them around himself? Either way it's not a reason to yell at you, items having both a Spanish and English side is not new in the US, you think being on the older side he would know this. I don't think you should've apologized, you had no reason to. He was overreacting and basically being verbally abusive to an employee who is not at fault for his "problem." I applaud you though cause you have more patience than I do. Employees have the right to refuse service to anyone and that's what I would have done while saying I will not talk or help him until he treats and shows me some respect.
sylvienoir 18
no, they don't, not if their boss says they dont idk about you but every job ive had if i had just not even tried to make anything better i wouldve been fired even if the person is beinv completely unreasonable you still have to take that shit on the chin in low paying customer service jobs
Dat_Class_Tho 26
I applaud your patience, but that guy had no interest in what you had to say. Older folks in border states tend to be extremely bitter about ANY reminders of the local immigrants. One time a guy ranted at me for 5 min straight about the Spanish side of a box after he had ALREADY READ the English side. He was just offended that the Spanish was there at all. "The hell is this gobbledygook all over the side, why the hell should I have to look at it?! I'm an American goddammit, DO I LOOK LIKE I SPEAK TACO??!!!"
luxtorz 2
I don't understand why you're being downvoted. You made a true point, and then told a personal anecdote that proved your point, all the while being funny.
Earl_KarmasBitch 36
Don't try to figure out the logic of what causes comments to be downvoted on this site. It often makes no sense at all.
Dark_Cecilia 20
"Do I look like I speak taco?!" That's so going down in my book of funny quotes
Zebediabolical 45
"I can see you're bilingual. You obviously speak racist."
LyricaSilvan 30
To be honest, this is many old folks in general. They're used to things being a certain way, and they figure they're old enough that they shouldn't have to adjust to change.
VapeNation4Realz 4
OHHH MYY GOOD. I would have bursted out laughing hahahah xD
Zahkrii 21
“Do I look like I speak taco”
Rozay333 36
Aww FYL OP, it sucks when you get blamed for things that are out of your control.
coleycakes_805 12
Ugh, it's digesting how you were treated. ? That man is horrible.
dietcoke09 25
I can say I'm not surprised it happened in Texas. Sorry OP. Some customers just suck.
RichardPencil 32
I am. We've had bilingual boxes in Texas for many years. You have to be a real idiot to not know how to turn it around.
RichardPencil 32
15 minutes to apologize? Did you give him a lecture on the conquistadors, colonialism, indigenous peoples, manifest destiny, NAFTA and white privilege? You should have just spun the box around and tell him, "This all goes away when we build The Wall," and wink.
AverageAvarice 23
You may not be an asshole but this comment makes you seem like one.
everton99 16
Absolutely no surprise at all here. I work for Frito Lay and whenever I'd service a Fiesta or some other Mexican grocery store it would never fail that there would be someone in there bitching about everything being in Spanish. Bruh, you're in a Mexican market what do you expect?
Zebediabolical 45
Fifteen minutes and you couldn't show him?