Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, the most obnoxious customer came into my job. She surprisingly scrutinized everything I did. She even mentioned I didn’t offer our store credit card (I honestly forgot due to being overwhelmed by her rude attitude). Turns out she was a secret shopper. Apparently, I failed her little tests. I was fired. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML
Today, a customer at work said his table was dirty. I asked which one he was sitting at so I could clean it for him. For some bizarre reason he got pissed and called my manager over. He ended up reporting us to corporate, and my manager got written up. He's blaming me for everything. FML
Today, my assistant manager was arguing with a customer. I interjected letting the customer know that "we want everything to be copacetic." After the customer left, I received a write up for using "big words." FML
Today, I assisted a customer at work. She was asking me all sorts of stupid questions and acting like an entitled, spoiled brat. When she left, since I had a mask on, I meant to mouth, "Stupid bitch" but I blurted it out loud. Everyone heard. I was fired. FML
Today, I got written up for insulting a customer last week, who then rang up to complain about my bad attitude. I was on vacation all last week. My boss doesn't believe me. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
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Top comments
Sinamoi 18
No good deed goes unpunished.
perdix 31
That's why I always carry a little notepad and a pen when I go to a store, look around furtively and mumble into my lapel. They think I'm a secret shopper and treat me like a king.
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Comments (117)
loufol22 5
That's a good time to start cussing
coried91 28
You can get your point across without using profanity. If they do decided to defend their argument then he has a better chance of keeping his job if he doesn't start using vulgar language.
loufol22 5
It was a joke lighten up
cinnamonbuns69 8
You must be super athletic to jump up onto the register! You should have gotten a raise just for that; unless of course you broke the register by jumping on it.
qbkjunkmails 0
I think she liked the sense. U should cuss at her and tell her to get a real job rather than sneaking at others.
Dcm210 19
retail sucks.
hateevryone 15
that sucks
Feedmyaddiction5 14
those secret shoppers will get you. i got wrote up because the customer had to wait about 20 seconds for me to greet them. that was their exact words in the secret shopper report
kellyenna 0
I feel you pain. I work at Safeway in Canada an the exact thing happened to me but I didn't cuss back or be rude and still got a bad score on the shop.
l0v3p4in 7
Your boss and that secret shopper deserve each other. If you got written up because of your behaviour in trying to quell the tension by helping the other customers and restoring the company's image that your co-worker was obviously destroying, your boss is an ass not to take all this into consideration. Sorry, OP. FYL.
megamandude455 10
All of my wut?
malorie0987 2
Wow u shouldn't have been written up