Today, a lady called the candy store and wanted to know our ice cream flavors. We have 30 and I had a line of people to help, so I directed her to our new website. She called back, wanting me to walk her through finding it. I couldn't, as we're not allowed, so she called me useless. She showed up. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a woman came into my work and yelled at me because no one told her the cake she had bought the week before was made of ice cream. She'd hidden it in the cupboard and it melted. I work in Dairy Queen. FML
Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Today, at work, a customer called in and asked me to read off every item on our menu, along with their ingredients. I work at Jamba Juice so that's a lot of reading. After about 10 minutes of this, I found out it was actually my stupid co-worker calling from the back phone. FML
Today, while I was working at a supermarket, a kid started to cry in line because he couldn't get candy. Since we have free lollipops behind the desk, I gave him one. His mom complained to my manager and said I was grooming her child. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, working in retail, I noticed a customer looking for an item, so I walked up to them and asked, "Is there something I can help you find?" He replied, "Did I ask for your fucking help?" FML
Today, I work in sales and my coworker was activating two lines. A customer walks up to her and gets checked in. She finds out he wanted to activate as well. I was finishing up with a customer but instead of me helping this next guy, she made him wait for her instead. I got no sales today. FML
Today, I was at the mall, I saw a girl crying that her ice cream had fallen on the floor. Feeling generous, I bought her a new one. She threw it on the ground, laughed, and came over to her mom and told that I was bothering her, so the mom called security. FML
Today, I got a client who ordered ice cream. She seemed really nice and I thought maybe she was into me. When I asked if she wanted peanuts for an additional 50 cents, she said no. Trying to be nice, I added them anyway free of charge. I later had to call the ambulance. She was allergic. FML
Today, I needed to buy Vagisil. I went to the grocery store so I could use the self check-out. My item rung up incorrectly, so a girl came to help. She was new and having trouble, so she called more people to help. I ended up having five people around me talking about my Vagisil purchase. FML
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Top comments
buckdharma 38
Did she make you recite all 30 flavors, then chose vanilla?
nonsensical 26
At least in person she was able to SEE all the flavors... Unless... Well I'm assuming she isn't blind if she was able to go on the website.
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Comments (37)
nonsensical 26
At least in person she was able to SEE all the flavors... Unless... Well I'm assuming she isn't blind if she was able to go on the website.
OlRed 28
Are you assuming that blind people can't use a computer? Why can't blind people use the Internet? Oh my God we can't even use the phone! Why hasn't anyone told me? How am I even doing this? Actually the customer is not blind because a blind person would have had no problem navigating a website, or if there was an issue, would have known exactly what was wrong with the code. Some blind people I know would have even offered to re-create the website from the ground up....
nonsensical 26
I meant no offense to any blind people. I personally don't know any so I am ignorant on how easily they can navigate a website.
OlRed 28
? no worries. Sorry if my comments came off rude at the beginning, I was actually coming for funny but must have missed by half-mile. Go figure but yeah actually places had a website that is accessible it would be a lot better for us to go to a site and read the menu, instead of having to deal with the hassle of having someone go through the menu with us if the place doesn't have a braille version. SoMe employees are nice and will take the time to help if you're there and tell them you can't see.
OlRed 28
As a sidenote, huh I didn't know that a thumbs up Emoji converted to a?.
cj89898 24
I saw it funny at first, but not near the end. And I had a decently known friend (just online) who was blind that I used to sit down for hours and talk to.
thatannoyingdude 19
Maybe she just wanted you to take her to the candy shop and let her lick the lollipop
BiGTiMeNeRD 29
You're seriously living up to your name.
Wantedautumn55 8
It's a song. Why does that make him annoying?
musoboy 22
@23, you seriously haven't heard a single annoying song in your life?
ApacheC424 18
Unless you are an online-only business, the phrase "first come, first served" still applies - those that put in the effort to show up will get the effort of staff to assist them.
sarsuela 29
Why were you not allowed? I understand that customers in the shop are prioritised but if there weren't any what's the harm in helping callers?
lantz4levi 19
Probably because there was customers in the shop
DestinyNiya 33
I guess #4 meant if in a scenario there weren't customers in the shop, they don't see why the employees aren't allowed to assist the customers via a phone call.
countryb_cth 38
I think OP meant that they weren't allowed to waist their time telling someone how to find their website when the customer can just Google it.
SixthSinEnvy 39
#4 My job is the same way about such requests. There's way more we could be doing in shop (cleaning, straightening, swapping out product) than to direct you online. It takes too much time and effort when usually there's a number on screen for such questions. It's one thing to ask if we have something you saw online, but I can't just sit on the phone with you while you try and learn how to internet. It's not cost efficient.
buckdharma 38
Did she make you recite all 30 flavors, then chose vanilla?
interesting33 37
Where do you work that has 30 ice cream flavours?? I want to go!
babs22291 15
Baskin Robbins has 31!
kittycat2007 18
YDI because you were badmouthing a customer to a customer and she caught you. No sympathy
InfiniteSunshine 32
Where does it say that? Even still getting staff to walk you through finding a website, just Google the store name, not that difficult, the staff has better stuff to do.
allie2590 31
Look at op's username...
InfiniteSunshine 32
Ah, I see, I missed that. She insulted her and was being all around ridiculous though, so, although not a great thing to do, I really don't blame OP that much. If you're going insult people, don't be surprised if they vent to others.
kittycat2007 18
I'm not surprised, however, it is extremely unprofessional.
devans00 14
Some people like to project. The woman knew she was being ridiculous so she called you useless. I bet she took a lot of your time in the shop, got a single scoop then complained about it, asking for a refund for her half eaten cone. Some people are so annoying.
Demon_Adrian 1
Awful. If the customer would have made up her mind before calling, she could have simply asked "Do you have melon?" or whichever flavour she prefers. What she actually did was disrespectful and unnecessary rude.
Colon_Man 17
Melon ice cream? Gross.
sororitytaylor 24
Reminds me of when I worked at Tim Hortons and people would ome into the drive thru and ask what kind of doughnuts we have. My first question was "What kind are you looking for?" Generally they would say something with filling, or sprinkles or something, which was fine. However, some of them said "Nothing in particular, just what kinds do you have?" At which point I would tell them "We have all the popular ones, such as (names five donuts)". It's not my job to read off 30+ names of donuts and tell you what they taste like. If you want to do that, come inside.
ApacheC424 18
I don't want to imagine the frustration that would cause, especially in a drive through where you are somewhat expected to maintain a fast pace. That sounds just as bad as people that can't make up their mind at Subway.