Today, an angry client emailed me at 6 a.m. about equipment for his house that's back ordered from the manufacturer until 2023. He knows we can't do anything about it and he won't let us change brands. For the next 3 hours, he sent emails, texts & voice mails, all increasingly angry since I'm "ignoring" him. It's Saturday. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML
Today, my boss continues to think it's appropriate to send me whining texts about work at midnight. Or 4 a.m. I think his complaints about not selling as much candy as he expected can wait till work hours. FML
Today, I sent an angry email to a client who has been ghosting us for weeks. I ended it with, “Frankly, your lack of communication is unacceptable.” Five minutes later, I got an angry text message, saying, “Hi, I’m currently in the hospital recovering from surgery. I’ll respond as soon as I’m able, so take a Xanax.” FML
Today, my superior, who went to meet with client yesterday, told me I needed to prepare a detailed list of changes to enhance the design of a marketing video, and refused to tell me the client's feedback they received, then told me I should figure it out myself. It's the weekend, and they want it by Monday morning. FML
Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML
Today, I called my husband when his shift at work ended to talk about what we needed to do this weekend. He got angry and asked if he could have "five goddamn minutes" after work to get home and change before I started "throwing the fucking to do list at me." FML
Today, a coworker sent a last-minute request for a highly complex custom report based on a spreadsheet. It took most of the weekend and Monday to get right because he'd screwed up most of the calculations. The client was pissed; they'd wanted it done by 5PM GMT that Friday. He'd sat on the request until 5 EST Friday. FML
Today, as every day for the past three weeks, I had to hear my housemate complain about an order being delayed. The last couple of orders took two months to arrive, and she decided to order yet again from that company, so she checks daily and I have to hear about it. FML
Today, a client wanted me to change the design I'd given him, again. I've been working with this client for a week now, giving him many designs throughout the week, and he rejected all of them. After all of the changes he wanted, he said that I should just use the first design I sent to him. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
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Top comments
RichardPencil 32
Dump him and blacklist him among the other contractors in the area. The customer is not always right.
kevinwm0 15
Refund his money and cancel his order, and explain that you won't be doing business with him anymore because of the way he's treating you and your employees. A small number of customers cause the vast majority of headaches.
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Comments (2)
RichardPencil 32
Dump him and blacklist him among the other contractors in the area. The customer is not always right.
kevinwm0 15
Refund his money and cancel his order, and explain that you won't be doing business with him anymore because of the way he's treating you and your employees. A small number of customers cause the vast majority of headaches.