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xAdtrx3x tells us more.

Hi guys, OP here. Some background info- The guy who yelled at me is only here 80% of the week, and he's not the boss I report to. He just thinks he is, and how he behaved was unacceptable.(He's trying to make the office his own show, but it's not working.) The boss of my division wasn't happy about how he handled things, so he was definitely in the wrong. My co workers are defending me, and this wasn't my fault since it's not my responsibility. I'm a receptionist, not an office manager. If they don't want to sign in- he should be yelling at THEM and not me.

LittleGina tells us more.

OP Here: Hello, let me answer some questions I am seeing and straighten things up a bit. 1. I don't work here, I was a customer, therefore, it was not my manager, just the store's manager. 2. The elderly lady had not seen me walk up to her, I was unable to explain anything before I was being beaten with a purse and called a thief. So, I guess she saw me at the corner of her eye holding a $20 before any words came out of my mouth. I may just simply be giving her excuses, but I honestly think that's what happened. 3. The solution was that she was escorted out immediately, but she did get her $20 back. 4. Will she ever know the real story? I don't know, and frankly I don't care. 5. Don't worry, I still have good intentions, she didn't mess anything up!