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kbug95 Avondale, United States

Today, while at work at a call center, I got a call from an elderly man who needed a new credit card because he'd accidentally cut up his own card instead of his wife's. Trying to be funny, I said "Trying to keep her in line, eh?" Turns out his wife had just died. FML

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kbug95 tells us more.

kbug95 12

OP here! Thanks for the support and all. The cardmember was actually really understanding about it. I immediately apologized, but he was really cool. Could have been a bad situation furshur. I'm glad he wasn't a grumpy old man!

Collection

Fall

Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.

Top comments

unidentifieduser 23

It's not like you knew she had passed away. Don't beat yourself up about it.

Pleonasm 36

He was keeping her in line for the crematorium.

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Comments (78)

Jaevwyn 17

You have no right to even joke about a customers private life, very poor professional practice. YDI BIG TIME

BriannaMGK 15

YDI. I also work in a call center for car dealerships. Your job is to be professional. Joking around is okay with some customers, but you shouldn't be the first to start it. Watch what you say next time.

Chriiim 2

Did you hear about the shopping malls in Heaven? XD