Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by my boss for being insensitive to a customer. I'd told her I never heard of the requested item even existing. She walked off shouting, screaming and throwing stuff from the shelf. She wanted to order a bird feeder with heated perches so the bird's feet won't get cold. FML
Today, I was reduced to tears and called a "useless fat bitch" by a customer I was serving. She didn’t realize that the steak fajitas she’d ordered had steak in them. She said she was a vegetarian. She failed to mention it, but apparently it was "my fault" because I “should have known." FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
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Top comments
6969awesome 0
Just walk away, that's what I'd do.
JohnnyxViet 0
what does intelligence have anything to do with shoes in stock.
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Comments (159)
wittygirl 8
Egocentric customers and their self entitlement to think they're special never seems to amaze me anymore. This is exactly why I quit retail forever. There should be an eject button when you the employee are harassed by an ass hole customer. It throws them out of your store!
TheyCallMeDamien 18
When they start doing that cut them off in a deadpan matter. Tell them sir/madam I'm sorry I cannot help you but I don't get paid enough to listen to you insult so you need to leave me alone or be prepared to receive the same attitude you're giving me. Or option B just get the manager. They get paid more ergo let them deal with it. Life's too short to listen to that BS.
TheyCallMeDamien 18
Odds are the customer isn't really mad at you, they are mad about something else entirely and you just happen to be standing there to be abused.
1PaulyD 9
Educationnn Connectionn (song commercial) in my head
maybeBabe 8
You should've smiled politely to her and asked if that was all, and that you would love to get back to work now.
angrynegro7 16
I feel your pain, OP. I work as a line cook, and we get all kinds of assholes who come in on a mission to make our lives miserable. If by some twist of fate, I ever got elected P.O.T.U.S., I would do my best to get a law passed that would allow retail, food-service, or any service oriented business one day to treat customers like shit, at no consequence or penalty to the business or its employees. The kicker? Each business could pick a different day, and change that day each year, so the customers have no idea if they're going to be treated like gold or shit. Maybe then customers would finally understand that they shouldn't **** with the people who are providing them a service.
EduJav321 24
MANAGEEEEEERR!!
misanthropy666 6
I know your pain, I had the same reaction from a customer when we ran out of red socks..
Daederoth 10
That's retail for you, people are under the impression that they can come into a store and say anything to the people working there because they have to be courteous in return, if they want to keep their jobs. Well guess what all of you people who abuse retail workers, I'm gonna key your cars, ahahhaha!
bigman312 3
You could have gotten the manager, I personally would have told her to get bent