Today, I was called an 'unhelpful little bitch' by a customer, after I informed her that we couldn't order a pair of shoes she wanted from the company in her size because it's a discontinued model. This little tirade continued for another few minutes, with her insulting me and my intelligence. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by my boss for being insensitive to a customer. I'd told her I never heard of the requested item even existing. She walked off shouting, screaming and throwing stuff from the shelf. She wanted to order a bird feeder with heated perches so the bird's feet won't get cold. FML
Today, I was reduced to tears and called a "useless fat bitch" by a customer I was serving. She didn’t realize that the steak fajitas she’d ordered had steak in them. She said she was a vegetarian. She failed to mention it, but apparently it was "my fault" because I “should have known." FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
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Top comments
6969awesome 0
Just walk away, that's what I'd do.
JohnnyxViet 0
what does intelligence have anything to do with shoes in stock.
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Comments (159)
Spinnmaster 1
I work retail too, and I understand your pain... Some people just don't have any intelligence at all, so they feel the need to try and get people down to their level of intelligence by insulting you... Little do they know, they are making them self look stupid. :). :). :)
Khalifa89 1
The adventures of retail servicing
Spinnmaster 1
The adventures of rain dance Maggie!
Morgannnnuhhh 1
No..
Spinnmaster 1
Who doesn't like the red hot chili peppers!?!?
Morgannnnuhhh 1
Eh, me I guess.
cosmosis 12
I kinda have to agree with 32. Their new stuff is not all that great. The older stuff is much much better.
Morgannnnuhhh 1
Thank you kind stranger.(:
Goobian 3
Ahhh working with the public is an under appreciated job.
Sonalis 9
Notalwaysright dot com. You're welcome. :) People are bitches no matter what job you have, OP. So the important thing is to let it roll right off
corgi 6
Isn't working retail just grand?
liro2 3
Oh, it's awesome!!
yuzuhere 21
"Customer is always right" my patootsie!
JD18 0
"customer is always right"
Sandsh8rk 36
We would like to think that, but most of the time it is not the case #21
JD18 0
Completely disagree. Yeah in situations they can be ass holes, but it's not like you can call them out on it. 5 letter word.... FIRED
MischievousV 8
Go to Not Always Right.com. I swear customers are not always right and this site is a compilation of stories where customers were absolutely not right at all. If you can send the customer to the manager or boss you can be assured the customer would get kicked out for harassment. (unless the manager isn't so nice)
deviable 9
Actually if you get fired for telling a customer who's insulting you to stop, then I think they can get in trouble for firing you.
jellyD 1
The customer is always the customer. Right or wrong is not the issue, regardless of the situation. It's important to set accurate expectations and be consistent.
wittygirl 8
How is the customer "right" they're throwing a tantrum and harassing this employee who took the time to vent on FML. They're should be a law to protect employees from bad customers that give them the right to boot bad people out the store.
A7xLover_ 6
Bitch slap her and walk away like nothing ever happened.
piccalo 4
Then the boss will bitch slap her and something that we all expect will happen.
A7xLover_ 6
Not if you kill her afterwards. Who's she gonna tell? Ha jk(:
noshatsherlockk 15
Watch out! We got a badass over here!
Morgannnnuhhh 1
Musta been some really cute shoes.
ninjuh_wingman 29
Throw your shoe at her.
ICATiger 13
And how will asulting a customer help?
JohnnyxViet 0
*Assaulting mate