Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I waited on hold with an undisclosed government office for nearly two and a half hours, sitting through 45 minutes of Terms and Conditions, only for the clerk to finally answer, say “Hello” once, and then hang up on me before I could even respond. FML
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, I phoned up my bank's customer service department. I waited eleven minutes on hold with the lovely music, and when a woman finally picked up, I ran out of phone credit. FML
Today, I called the suicide hotline after two months of recurring thoughts. I got put on hold by their machine, then was on call with someone who barely spoke English, got transferred to another building, so I was put on hold again, and finally got hung up on. I was already feeling pretty worthless, so thanks guys. FML
Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML
Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML
Today, I called the DMV. The automated voice said, “Your expected wait time is… 7 hours.” I waited. When I finally got through, the human redirected me to a chatbot. The chatbot crashed. FML
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Top comments
Kyuzomi 12
Thats the first thing people tell you when something is wrong with technology. "Have you tried turning it on or off?"
Bulldozer36 21
Ahh, gotta love the well oiled machine that is the US government.
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Comments (73)
shaytards_fml 9
well I called a medical clinic today, not only did they put me on hold, but they had a sexual song playing as I wait
uhnevermind 24
What song was playing? Also, being put on hold isn't really a legitimate problem unless it's for a long period of time.
xThatOneWeirdGuy 18
Gotta love government...
Tayleena97 11
This happened to my sister
ZombieSazza 34
I would make a complaint... Try emailing them instead explaining you've spent days trying to change details, to spend a few hours waiting for help to be hung up on.
Abottleofmadness 10
Well, they certainly weren't very "social"...
RedPillSucks 33
I've had worse customer support at AT&T and lots of other places.
Omniprism 15
Whoa I hope you got his name. Get that guys ass fired. Good luck on you attempts.
Shepardspie71 8
Welcome to government employees
animalxcrackers 20
Well... Did it work?
Xotoolyxo 16
Gotta give the people credit though, they sit on the phone all day and try to fix problems