Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML
Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML
Today, my cell phone broke. It wouldn't even turn on. I went online to access my account so that I could order a new phone. I couldn't remember my password. The phone company had an option of "forgot my password". Upon clicking I get a message saying "Your password will be sent to your phone". FML
Today, a customer service guy called to fix a problem I've been having with my phone. When it transpired that he couldn't help, he transferred me to another representative. This other representative ended up being a John Deere dealer in Michigan. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, since my phone had two eSIM cards, I decided to activate the second one. No harm no foul, right? But then I realized having two with the same number was redundant and turned it off. That disconnected my cellphone data, causing me to fly into a panic. It took 30 minutes with customer service to fix my mistake. FML
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML
Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML
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Top comments
Chazzster 32
To be honest sounds like a scam - I never heard of a user having to talk to the FCC. They ultimately are likely trying to get your financial information. Call the number you have already have for your cell phone carrier customer service - Do not respond to a text or email as they can be scammed. You can Google the number if need be.
Hangryko 32
Live chat on their website?
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Comments (3)
Hangryko 32
Live chat on their website?
Chazzster 32
To be honest sounds like a scam - I never heard of a user having to talk to the FCC. They ultimately are likely trying to get your financial information. Call the number you have already have for your cell phone carrier customer service - Do not respond to a text or email as they can be scammed. You can Google the number if need be.
idragosani 17
They said you have to call a federal agency to resolve a cellphone issue? That's sketchy as hell... *they* are the ones who are required to comply with federal regulations.