Today, I greeted a customer with my usual “Hi, how are you?” She started telling me, in detail, about the terrible day she was having, job stress, family issues, everything. I stood there for 10 minutes listening because I didn’t want to be rude. At the end, she sighed, “Thanks, I’m not buying anything today” and left. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, while working retail, I spent 10 minutes helping a customer pick out the perfect outfit. At checkout, trying to be friendly, I said, “This will look great on you, it’s very forgiving.” He paused then said, “Forgiving of what?” I had no recovery. Just silence, a receipt, and a mortifying interaction. FML
Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML
Today, I was ringing up a lady’s items; two shoeboxes. Per policy, I’m supposed to open them. She heavily insisted I didn’t. I ignored her and found other merchandise inside. She then went on a rant on how "people should mind their own fucking business" and stormed out of the store without buying. FML
Today, working at a fast food restaurant, I was berated by a customer for a good two minutes. It's okay though because she ended with, "Sorry, I forget you all are real people." FML
Today, I was helping an older lady return her previously bought items to customer service. As she walked away and said "Thanks," I tried to say "You're welcome" and "No problem" at the same time. I ended up saying "Your problem". She scowled at me. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, I told a customer to “Enjoy your food” as I handed him his receipt instead of his meal. He replied, “You too.” We both froze in silence for a few seconds before he slowly took the bag and walked away in shame. FML
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Top comments
bigredmonkeybutt 30
Meh. You helped her out by letting her vent, and that was 10 minutes you didn’t have to deal with some asshole customer.
Yudith 28
It's about time corporations stopped putting greeters in front of the store and forcing them to say "Hi, how are you?"
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Comments (3)
bigredmonkeybutt 30
Meh. You helped her out by letting her vent, and that was 10 minutes you didn’t have to deal with some asshole customer.
Yudith 28
It's about time corporations stopped putting greeters in front of the store and forcing them to say "Hi, how are you?"
SAgirl 23
Nothing worse than a stranger asking how are you doing. If you don't care then dont ask. Bet he is one of those people that are annoyed with strangers asking him so he does it on purpose.
SAgirl 23
Instead of having companies force people to ask how are you, just say, welcome or thank you for coming to our store.