Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML
Today, our e-mail server went down. When I called IT to find out what the status was, they told me they e-mailed everyone with an update. FML
Today, I checked my inbox and realized I got an email from a potential employer, saying they were having trouble getting a hold of me by phone. They called while my mom was using my phone to look up directions to a place, and she answered, kindly hanging up when they asked for me. FML
Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML
Today, my mom has been calling me every ten minutes, asking me questions about her new computer. She called me at work, and I rudely answered her question. She called back, talked to my boss, saying she was a customer that called in, and I was rude to her. FML
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML
Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML
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Top comments
yup93 7
Don't you just LOVE people?
Pleonasm 36
Tell them you faxed your reply back to them. It's like people have no common sense anymore. Like with the doorbell management people...
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Comments (65)
misslysiak 23
How did you get on here then?
Maddy9111 11
I believe it's called a phone or tablet?
white16sox 19
Or this mystical thing known as a library.
rokemay 10
Or, since it was his work computer that wasn't working, he could be home now on his personal one
kibblew 7
can't you receive mail via web page？
RedPillSucks 33
Erm.... "computer went totally haywire" So, probably not.
katykoolcat 13
Yeh, iv found out the people seeking help for computer or internet things are more and know more than the people trying to help you..
shzl 4
I find that very hard to believe. Then again, perhaps you work with an exceptionally bright group of people, that do more that shift their own problems elsewhere. But hey- if you know more than the support team, then you clearly don't need to waste their time on something you can fix yourself :)
RedPillSucks 33
This typically happens when the "support" team is working from scripts. Present any problem that deviates from the scripts and you're screwed. scripting support is like knowledge database support. It's really cheap for the company as long as your problem matches something found in the knowledge base, or in the support scripts.
TheBadAndGnarly 19
Have you tried turning it off and on again?
Abantiquo 7
I think 22 was being hilarious there. Was that the plan 22? Cite the cliche?
perdix 31
My guess is that he's quoting Roy from "The IT Crowd." If 22 used an Irish accent, that would've been the tip-off.
BrotherTheo 31
Folks? I have a huge sign in my office. "When in doubt, Reboot" 4 of the 5 problems of the folks walking through my office door are solved by this simple answer. Don't mock it. It's utterly amazing how many people don't think of doing this simple thing. Really.
TheBadAndGnarly 19
#29 you guessed correctly.
Vidrill 22
It was a little silly of them, but don't you ever make mistakes at work? Maybe they got mixed up with someone else's problem.... And in the end, they're the ones that will fix whatever you did to your computer, so show some patience...
KirstenZ 6
That's totally dumb.
ronski 41
All brains & no common sense
Jag_v 7
May be he assumed you had work email on your phone?
lhamil64_fml 5
Please tell me you at least tried rebooting?
marine_wifey 9
Dont you just LOVE those super smart IT techs? lol. Sorry, I know how frustrating that is!