Today, I fixed a tech support problem I was emailed about. I fixed it, then replied back to let them know, and let them know to use the ticketing system next time. They logged the same problem I just fixed not 5 minutes later. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, I sent an email to my boss saying I'd fixed a glitch in our mail servers. He called me later, angrily shouting that I'd done a piss-poor job of fixing it, because my email had spammed his inbox with several hundred duplicate messages. FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, our e-mail server went down. When I called IT to find out what the status was, they told me they e-mailed everyone with an update. FML
Today, I work in the tech industry so the plot is rather too long for 300 letters, but suffice it to say that my boss implemented a £3400 solution to a £7 problem, then successfully blamed me when the client questioned the sudden increase in costs. FML
Today, I was waiting for a software issue to reproduce for around 10 hours while working on other stuff. My manager called to get a status update, so I stopped the monitoring setup for 10 minutes. Guess when the repro happened… FML
Today, I was on the phone with tech support for over an hour, getting increasingly frustrated. After finally fixing the issue, I sarcastically said, "Thanks for nothing, genius," thinking I'd hung up the call. Turns out, I hadn’t. The tech guy coolly replied, "You’re welcome, genius." FML
Today, I got written up at work for a mistake I did not even do, and that I even helped solve. FML
Today, I sent a polite yet strongly-worded email to one of my corporate clients in which I expressed my irritation at being asked the same question by the same team for the 4th day in a row. I ended it with "Regards!" but accidentally swapped the 'g' with a 't'. FML
Today, I spent an hour trying to log into my work email. I apparently kept typing the wrong password and eventually got locked out for 24 hours. My boss texted me five minutes later asking why I wasn’t responding to his emails. FML
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Top comments
SirEnigM0nk 22
I've had customers do that, usually to report and log an issue after the fact. I'll make a note in the resolution accordingly. Sometimes I'll enter the ticket on their behalf so it's in the system. Of course, there is the chance the issue isn't actually resolved as well.
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Comments (2)
Chazzster 32
You should realize by now that means you didn’t actually “fix” the problem. Maybe you misunderstood the problem.
SirEnigM0nk 22
I've had customers do that, usually to report and log an issue after the fact. I'll make a note in the resolution accordingly. Sometimes I'll enter the ticket on their behalf so it's in the system. Of course, there is the chance the issue isn't actually resolved as well.