Today, I had to explain to a customer that 50% off a $50 item did not make the item free. FML
Today, a customer came to make a return - a bag full of clothes without tags that weren’t from our store. I kindly told her she couldn’t return them. She had a full blown meltdown, pulled down her pants, urinated and defecated on the ground. Security escorted her out. My coworker and I had to clean it up. FML
Today, I got my first tip. It was a Mentos. FML
Today, an angry client emailed me at 6 a.m. about equipment for his house that's back ordered from the manufacturer until 2023. He knows we can't do anything about it and he won't let us change brands. For the next 3 hours, he sent emails, texts & voice mails, all increasingly angry since I'm "ignoring" him. It's Saturday. FML
Today, a customer told me, "Girls your size can't bend at the waist." I couldn't stop laughing at the imagery long enough to be really offended. FML
Today, I had to deal with a lady who claimed her son was autistic to try and skip the queue. Even her son was saying he’s not autistic, and she was screaming in his face that yes he was. I happen to be genuinely autistic. Security threw her out, and I was jealous that I didn’t get to do it. FML
Today, my boss is beginning to hate me. Why? Because people keep coming to my register with one or two dollars worth of stuff, then paying for it with hundred dollar bills, ignoring the sign saying not to do that. I’ve had to ask him to refill my till after every transaction. FML
Today, at Burger King, I was coming back from break. A customer screamed at me because she ordered a double cheeseburger without pickles, and they were put on anyway. She threw it in my face. My face was covered in ketchup mustard and pickle. Did I mention I was on a break and had nothing to do with this? FML
Today, I realized my boyfriend is more tough to deal with than any customer at my call center job, because all I do when I talk to him is use de-escalation and sympathization techniques used when customers are upset or angry. FML
Today, at my supermarket job, I told an elderly woman that we no longer sell her favorite juice due to supply chain issues. She got so upset that she peed on the floor. I had to clean it up. I don’t get paid enough for this. FML
Today, I saw a customer wandering around, looking confused. I went over and kindly asked if I could help him find anything. He said no, but that he'd help me find the teeth he'd knock out of my mouth if I didn't get lost. FML
Today, at my first day on the job, a customer threatened my life because our vending machine had run out of Doritos. FML
Today, I answered a call from a customer. She expected me to exchange her item without her actually having to go to one of our 800+ stores. FML
Today, I was sent home for refusing to sign a write up at my restaurant. A customer insisted that she doesn’t drink soda so she’d like a ginger ale. I calmly explained to her that ginger ale is in fact soda. She told management I was being condescending and rude, because she didn’t believe me. FML
Today, after a very long and stressful day at school, I had to go to work right after. There's no better way to start my shift than getting screamed at by a Karen. FML
Today, I was serving a rude and obnoxious couple at a restaurant. They made outrageous demands, then they got up and snuck out while I wasn’t looking. They were kind enough to leave a “tip” on the receipt they hadn’t paid for, saying, “Maybe if you lost weight you’d be fast enough to catch us!” FML
Today, my promotion at work was revoked and I was written up, all because some customer decided to write a negative review about me on Google. Apparently, I was “rude” to her and “rolled my eyes at her” and called her stupid. I never met this woman a day in my life, and they won’t believe me. FML
Today, awaiting the end of my shift at a call centre, I received my last call. The caller had a riddle: “What’s a cow’s favorite place to go? The moooo-vies!” He then laughed like a hyena and hung up. I wish I could pay my rent with riddles. FML
Today, at work, I’ll admit that I wasn’t in a good mood. I work in fast food, and I went to hand this guy his food without looking and he didn’t grab it. I got frustrated so I FINALLY looked. With an equally as upset look, I noticed the guy didn’t have arms, so I’d just been shoving food in his face. FML
Today, I was working at a water park when a storm broke out began. We don’t issue refunds due to bad weather, which made a gentleman very upset. As I explained the policy, explainging it was an “Act of God,” he said, “I’m an Athiest, asshole!” then spat in my face and stormed off. I don’t get paid enough for this. FML
Today, at the hotel I work, I was at the pool folding towels. A girl comes in wearing a thong bikini bottom. Our rules prohibit thong swimsuits. When I pointed it out at her, she called me a “jealous fat bitch.” Turns out she left a one star review on Google, saying I was “rude” to her. I got written up. FML
Today, I was working a concert ticket booth. A lady gave me her ticket, I punched it, and told her to enjoy the show. She asked for the “hotel.” Apparently, she thought that the concert ticket cost included a hotel stay, since she traveled from out of state. She cussed me out and had to be escorted out. FML
Today, a customer yelled and cursed at me, splashing spittle in my face, and to top it all off she wished “my mom would die in a fire.” All this because I accidentally spilled her milkshake all over her Louis Vuitton handbag. Apparently, it “costs more than my rent.” FML
Today, at work, a customer asked where the shovels were. I tried to ask him if he was looking for snow shovels or regular shovels. It came out, "Are you looking for show snovels?" He then awkwardly said he was looking for snow shovels. FML
Today, I work as a phone agent at a call center, which frequently brags about their awards as the "best workplace ever" because of their working conditions. In reality, we have to suck it up and ignore the burnouts from phone calls with Karen customers, and with the wage I get paid, I can barely make ends meet. FML
Today, I waited on a party of 8. They were a bunch of obnoxious 20-something year-olds. Not only did they cause a commotion, they left the table a mess. I even found an open condom on the table. Gross. And you probably guessed it: they left no tip. Just a note on the tip line: “Lose weight fatass.” FML
Today, I was security at a shopping centre and tried to stop a guy from drinking in public. He told me to fuck off and "go play cops and robbers somewhere else", so I tried to escort him to the security office. He picked me up with one hand and threw me in the fountain. My boss let him go with a warning. I hate my job. FML
Today, while I was working at McDonald’s, a customer ordered the Shamrock Shake. I told him that due to supply chain issues, it was sold out. He threw a tantrum, then blamed all of us for, “Putting Sleepy Joe in office.” He stormed out, yelling, “Let’s go Brandon.” I don’t get paid enough for this. FML
Today, I told a customer to have a nice day. Little did I know it'd make her have an emotional breakdown and nearly cause me to lose my job. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Feel like sharing it with the other FML users?
Thanks, your FML was submitted, and will appear in the moderation queue soon!
