By Anonymous - 29/08/2014 16:17 - United Kingdom - Slough

Today, after finally getting rid of an extremely rude, abusive customer, I muttered that I could kill people like her. I didn't know my manager had heard me, until a pair of police officers arrived. He'd reported me for "threatening to murder a customer". FML
I agree, your life sucks 41 019
You deserved it 11 148
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Top comments

GOtllt 17

Wow, if I were you I'd kill for a new boss.

283 1
greg84_fml 21

I can't believe your manager would actually think your were serious about something like that. Hopefully you didn't get into too much trouble. Might want to rethink your place of employment.

207 3

Comments

egeiro 11

The police should not have been called. If it is a violation of company policy, that is one thing. However, the bigger issue is filing a false police report...

49 4
Flowtastic 16

"False"... I don't think it means what you think it means...

8 13
schwaka 17

It's false because he didn't threaten to kill her, which is what the manager said he did.

22 1
schhichick 14

I do not think that means what you think if means( nice TPB reference btw

5 2
askullnamedbilly 33

On the other hand, if OP HAD gone on a murderous rampage later on, you and everyone else would be complaining about no one calling the police even though he'd talked about killing people before.

8 8
schwaka 17

Right, because everyone regrets not calling the police when dahmer told people his plans to be a serial killer? Oh wait, that never happened.

2 1
ethan_unoxx 29

everyone has that one person they hate so much that they think about have killing them. I have

18 2
Sefolkerth 20

The situation definitely could have been handled better by both parties. I work in retail myself, I understand your pain when it comes to difficult customers but there are things you just do not say outloud. Unfortunate that your supervisor thought it was necessary to call the PD instead of discussing the inappropriate comment with you personally.

37 2
Aquila_Umbrae 26

Your manager really wanted to go through all of that trouble?

16 1
sunnyray812 42

Your manager doesn't call the cops on someone abusing you, but if you say something bad about the abuser, he thinks you deserve to go to jail? I'd look into getting another job. What a dick.

29 1
PoisonOrchid 21

At least you weren't involuntarily committed to a psych hospital. Where I work, I've seen people committed for a lot less.

3 1
PenguinBitch 43

Wow. You would think the manager would talk to you first about it.

5 1
Kougeru 12

YDI. 99% of the time I hear people talk about "abusive" customers....it end ups being about customers were wronged in some way. I get it, you guys try but sometimes your coworkers don't and we get screwed over after driving there and back home, using gas, ect ect.

5 17
smokecloud_ 37

You must never have worked retail/ customer service

9 1
schwaka 17

The answer is never be an ass to whoever you talk to though. I work at dunkin doughnuts and a coworker took a complaint call from a customer. This coworker is the sweetest, most friendly person ever. Even after apologizing, offering a free drink, etc, this customer continued to belittle her and tell her how much our customer service sucks. The girl damn near cried over it, and that's not right! I had a customer today that came through the drive-thru while there was a huge line on the inside. After asking him to give me a moment and I'd be with him as soon as I could, he got rude and kept asking hello like I was ignoring him. When I repeated to give me a minute he just said my minute was up. When I took his order he said "oh, finally". When he got to the window he demanded his order be free because he had to wait. When the same coworker from the last incident told him we had 5 people in line when he pulled in he demanded a manager and asked who gave her the power to deny free orders when a customer complains. Most customers are awesome, but someone needs to put people like the ones I spoke of in their place. They take the customer is always right way too far, and managers are usually likely to kiss the customers ass over protecting their employees. I'm glad my manager isn't like that.

13 0
Helldemon 32

#21 you seem to be very bad with percentages. Your 99% is probably closer 20% for the "abusive customer who was wronged"

3 1
mansen 15

And where did you pull that 99% stat from? When I worked at a video rental place, customers felt it was ok to be verbally and physically abusive for things that were truly their fault. I have had dvds and video games literally thrown at my head (I am so thankful for my quick ducking reflexes) by customers angry that no, no they cannot get a refund for their rental they have had for a week and want money back because now they decide 'it sucked'. Or, because they neglected the 4 calls a week for months on end about an unreturned movie or movies and are shocked, shocked!!! about late fees they feel they should not have to pay...or that they should have to return the movie... Do not get me started on my time working as a customer rep at a call center for a cell phone company...I looked forward to being too sick to having to go to work during that stint...

2 0
fritzie 13

Everyday I think of killing people, surprised that's never happened to me.

6 1
trellz17 19

I'm not gonna say YDI cause I've been there before but keep thoughts like that in your head. Also your boss is a asshole.

7 3
yzzami 17

His boss is in the wrong for taking a death threat against someone seriously? It could be company policy to report anything like that to the police rather than trying to deal with it themselves and put other workers in danger if the employee has a few screws loose

0 8
Lil_Red777 21

OP didn't threaten anyone. He was talking to himself, the customer didn't even know.

3 0