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HappyItalian tells us more.

OP here! Let me explain the situation: The reason why I did not notice my last name being misspelt for so long was because 1. The only way you could see it is if you went to a certain section of your online banking 2. It was just ONE letter off, and I have a very long last name so of course I didn't notice at first I actually came into the bank that day and told them both my problems (that my name was misspelt and that I had lost my card). I don't know why but FML rewrote/reworded my FML so they left out some things. The reason why I couldn't remember my last purchase was because I have a short-term memory problem, so even I have to check online almost on a daily basis what purchases I make. I told them this and they refused to accept that, so I gave them an answer: "I must've bought food, because that's the only thing I remember spending money on this week". And yes, the answer WAS food! They just thought that that was too vague to accept. I gave them all forms of ID I had, including my SS card, but they wouldn't accept it because of the misspelt name. I tried asking them if I could answer my security questions my account asks every time I log in, but they said that "doesn't count" because their online, phone, and in-bank banking are all different from each other. So in conclusion they just shrugged and told me to come back again tomorrow.

Amanda G Rich tells us more.

Amanda G Rich 23

Well time to add another fml to the list. I chose the anonymous option....clearly not anonymous. Well I should explain further since it's out in the open now. I've had bladder issues since I was a kid from wetting the bed to CONSTANT UTIs. About a year ago I got a massive infection down there that no doctor could diagnose until finally I found one willing to actually test me properly, the gynecologist world sucks by the way, and boom positive for ureaplasma. The infection went on for a year and I was treated for BV and yeast infections regularly but the pain was still there. After my diagnosis and it being cured I had a lot of damage and needed to see a physical therapist. So I've done the exercises, I've tried holding it, and I currently have an appointment scheduled. And although I'm absolutely mortified of my current state, that doesn't mean I'm saying I'm worse off than others. I'm sorry if it came off that way.