Today, a customer called the Chinese restaurant where I work and complained about her takeout order not including donuts. After informing her that we don't have them, she started to curse at me while citing the website as proof. She thought wontons were synonymous with donuts. FML
taylorbrown97 tells us more.
Hi guys, OP here! To clarify, by donuts she meant those "Chinese" sugar donuts that you can get at cheap buffets (at least where I live, in rural Ohio). Instead, we are relatively more of a high end Chinese restaurant, a family owned place that could be compared to PF Changs. So there is no way we would have those cheap donuts anyways! But for whatever reason she thought that fried wontons were the same things as those fried sugar donuts. She was incredibly upset and basically demanded that we give her the fried donuts that we supposedly offered on our website. Basically, working as a server/host in a restaurant is fun when you get to deal with unreasonable people! Thanks for the publish!
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Top comments
Liamj774 36
Damn. That customer has wonton of an attitude
GoldFishPony 21
That should be the first thing put on your website, otherwise you'll confuse people. It's well known that donuts are a large part of Chinese culture.
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Comments (58)
KayDee29 31
My whole life is a lie.
NostalgiaFreak9 43
There's no doubt that she's stupid.
ohSNAPyall 27
Wanton wonton rudeness.
erindgentry 28
Wanton talk about it?
Aerok 7
Should have given her a "wonton" soup and see wtf she think of that then
LyricaSilvan 30
All I can think to say is "wow."
1dvos_grl3 21
All that anger just for some donuts..
taylorbrown97 23
Hi guys, OP here! To clarify, by donuts she meant those "Chinese" sugar donuts that you can get at cheap buffets (at least where I live, in rural Ohio). Instead, we are relatively more of a high end Chinese restaurant, a family owned place that could be compared to PF Changs. So there is no way we would have those cheap donuts anyways! But for whatever reason she thought that fried wontons were the same things as those fried sugar donuts. She was incredibly upset and basically demanded that we give her the fried donuts that we supposedly offered on our website. Basically, working as a server/host in a restaurant is fun when you get to deal with unreasonable people! Thanks for the publish!
AcieMcG 21
Lol PF Changs is not 'high end'. This is why I hate working customer service.
thefmlman2011 37
you didn't read it correctly did you #40
teentee401 37
Can't really blame her for freaking out. Those donut things are tasty. Just kidding. She's an idiot.
taylorbrown97 23
Oh and by the way, I was not the person that placed her order over the phone. According to her, she asked for the donuts when she ordered. My coworker either didn't hear her or she didn't say it. If he had, he would have corrected her and maybe resolved the situation before she picked up her order. I only dealt with the aftermath. She said she ordered "fried donuts" specifically, assuming that fried donuts and fried wontons were the same thing, since it said fried wontons on the website.
pere 11
Maybe she used to work for 4Kids TV?
BitchBeCray 12
Why is this not a top comment
Amorettex 19
Lol !