Hello! Wow, was NOT expecting this to get published! Just to let you all know what happened in more detail, the guy came through the drive thru around 3am and ordered $80 worth of food. I must have either read the order wrong or counted wrong and put in an extra cheeseburger. When he called back, I picked up, and he verbally abused me for about 2 minutes about how he was feeling sick because of my ignorance and that I should have known better. When I gave the phone to my manager, she listened, then sighed and responded with, "you're an idiot" and hung up. Haha. He then came back and we had to call the police to make him leave because he was clogging up the drive thru. Unfortunately, we've dealt with worse people.