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MelMayle tells us more.

I recently graduated from college and moved in this brand new unit / my first apartment, which is in a different state. I figured the rates were just low and the apartment was energy efficient. Come to find out, my bills actually exceeded $100 and $200 some months... I just don't understand how the customer service reps at the utility company, nor the complex--who was paying my actual bill the entire time--did not catch it sooner, especially considering they would be more familiar with how the rates run. But my biggest problem: They taking so long to catch it, drove my bill up. Had I been aware of my actual usage, I could have easily reduced my usage.

ByronJess tells us more.

ByronJess 17

Thank you, DocBastard. Also, I'm not one of those crazy Americans portrayed on television who feels the need to sue for everything. First off, maintenance is admitting the fixed something wrong. Second, I've made some pretty big mistakes in my life too. Third, I'd rather not put the apartment complex whet I live in any financial turmoil, I like it here and I need a place to live.