Work: Today, I got yelled, screamed, and cursed at by a customer until...

By heretoserve - 27/09/2014 04:22 - United States - Winchester

Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML

I agree, your life sucks 41 706

You deserved it 3 766

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Same thing different taste

By Anonymous - 31/01/2015 01:25 - Australia - Brisbane

Today, when making a delivery for the restaurant I work for, a customer shoved and yelled at me because she didn't get any fries with her order. She didn't order any, which isn't unusual, considering we're a Chinese takeaway and don't even sell them. FML

I agree, your life sucks 31 846

You deserved it 2 067

By Anonymous - 29/05/2016 02:20 - United States - Exeter

Today, my mom was "that" customer at the local drive-thru. She slipped into attention whore mode and bitched the guy out for not giving us extra fries. He said she didn't ask for any, which was true. Instead of apologizing, she swore at him and floored the gas, sending our drinks spilling all over me. FML

I agree, your life sucks 14 011

You deserved it 1 764

The scene

By Goober - 05/06/2023 06:00

Today, I found a curly hair in my fries at a restaurant. It was disgusting, so I screamed at my waiter. To my surprise, they kicked me out of the restaurant for, "making a scene". They wouldn’t even replace my fries. When did the customer stop being right? FML

I agree, your life sucks 210

You deserved it 3 317

Working here sucks

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 400

You deserved it 2 525

By fastfoodslave - 06/09/2014 06:11 - United States - Northampton

Today, while working at McDonald's, a woman returned to the drive thru because her fries weren't hot enough. She was so angry about coming back that she threw her cold fries at me through the window and told me to "choke on them." FML

I agree, your life sucks 40 850

You deserved it 6 828

By maleficunt - 03/06/2014 20:44 - United Kingdom - Cannock

Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML

I agree, your life sucks 47 019

You deserved it 4 057

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 668

You deserved it 2 018

That's no excuse

By Anonymous - 15/04/2021 08:00

Today, a customer yelled at me because I wouldn’t sell her a boneless chicken bucket with extra fries, beans, coleslaw and Pepsi. I work at Subway. FML

I agree, your life sucks 1 228

You deserved it 81

Rude

By Fugly fat slob - 07/10/2025 09:00

Today, a drive-thru customer ordered a deal that includes fries and a drink with the sandwich. When I gave it to her, she screamed at me because she "didn't order fries." When I brought up that the deal includes them, she told me I should have "figured it out," called me a "fugly fat slob," and sped off. FML

I agree, your life sucks 415

You deserved it 65

By Anonymous - 03/07/2018 15:00

Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML

I agree, your life sucks 3 629

You deserved it 237

Airplane7721 7

Saturday 27 September 2014 23:29

fast food is the worst when it comes to customers

CallMeWindSock 24

Saturday 27 September 2014 23:32

Give her a small fries and see how mad she gets then

Comments

lilevilsmurf 4

Sunday 28 September 2014 22:33

Aw don't feel bad! I have made a habit after my years of customer service to double-check before ringing someone up and sometimes people are like, "yes I just said that," but so often if you don't double check they'll claim they said something else. I'm so sorry she made you cry but you were doing your job well! I wish everyone had to work in customer service at some point so they'd realize what asses they are.

150493x 29

Monday 29 September 2014 0:20

I feel your pain. Working with customers can be so difficult. I got moaned at over the price of an orange. Apparently we make up prices too...

FMLreaderLeL 6

Monday 29 September 2014 2:17

All i cam say is sorry and hope u feel better and tht customer was banned

hales90 13

Monday 29 September 2014 4:40

I worked in fast food for 5 years. Some customers are ridiculous and just need someone to yell at.

JasonTodd55 15

Monday 29 September 2014 5:47

Im sorry to hear that OP hope you feel better

jajajanie 13

Tuesday 30 September 2014 5:27

People are atrocious these days. I strongly believe that everybody should be required 6 months of fast food service/service industry experience when they turn the minimum working age. That way they would earn a little respect for others. Im sorry to hear this, but dont let that bring you down. Just think... better to be you. You dealt with them a brief moment but they have to deal with themselves for the rest of their lives.