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This is a Nearly FML. It’s an FML, nearly. It got positive votes from the users, by wasn’t approved by our team.
By TheHarvardian - 22/01/2016 14:54 - United States - Louisville
Today, I got a negative feedback report from a customer who claims that I "didn't solve her issue". Her feedback specifically mentions a second agent. I still have to take three points for it. FML