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Comments
I think his life is more fucentked than yours since he is obviously a dumbass.
Well because they think as in pound currency of uk?
you work at Wal-Mart, don't you...?
Yeah, pretty sure he meant price. I think you might be the idiot in this one. FHL for having to deal with you.
If you took the time you could see this was in the US, meaning they use American dollars.
Perhaps the customer meant the difference in price or "type of ice". Whatever it is, he/she clearly doesn't uses his/her brain before talking. FYL for having to deal silly customers.
the joys of customer service :)
LMAO
Maybe OP misunderstood? Maybe the customer was just asking about the difference in the price or the type of ice, or something?
Keywords
Maybe the customer meant the difference in price?
Hopefully you responded with the answer 12 pounds.