Parents vs. Parents
By hateparents - 11/10/2009 11:25 - Australia
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By hateparents - 11/10/2009 11:25 - Australia
By noo - 11/10/2009 10:54 - Australia
By kissless - 10/10/2009 19:04 - United States
By Anonymous - 24/09/2009 02:01 - United States
By hungry - 12/02/2009 00:06 - United States
For the record I work Night Audit, it was 5:50am. The poor man requested a 6:45am wake up call so he could attend his conference. There was no one else available to help the guest. During training two months ago I'd been told 'Customer Service' was 'everything'. Strangely I thought I was doing the right thing. Especially considering one of my official duties is to leave the desk to deliver folio's (bill's) to be placed under the doors of departing guests. As for the 'grammar police' I said 'a injured guest' rather than 'an injured guest' to indicate an individual person, rather than imply I had multiple injured people staying at the hotel were I work.