Content almost refused by staff

By Me - 13/12/2016 11:48 - Guatemala - Guatemala City

Today, a customer called asking me where was her order that she placed a few days ago. I told her that we had a little delay with the orders. She then told me to cancel it because she wanted it for tomorrow. When I cancelled it, she then asked me why did I cancel it and asked for my Supervisor. FML
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TOP COMMENTS

KyoshiroT 32

at my workplace, we record our phone calls with customers. if a customer tries to complain about some mistake on their end, for example what was said here, we replay it for them.

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Comments

KyoshiroT 32

at my workplace, we record our phone calls with customers. if a customer tries to complain about some mistake on their end, for example what was said here, we replay it for them.

5 0