Work, Customers Money Shaky

Shaky

RWW - 28/07/2010 17:38 - United States

Today, at work, I was talking to a customer. She kept shaking her head "no" at everything I said. I asked what she was disagreeing with. She told me she has Parkinson's Disease, teared up, and asked to speak to my manager. FML

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Chinese New Year: Dragons and Laughter
Celebrate with stories where tradition and humor meet for a colorful Chinese New Year. …

derbyboy - 19/10/2011 05:38 - United Kingdom

Today, at work, I misheard a customer telling me a story. To be polite, I did a slight laugh and nodded my head. She actually told me her mum had died. FML

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Flippy - 29/08/2010 00:05 - United States

Today, at work, I was reprimanded for not engaging with customers enough. In an effort to be more friendly, I complimented the next customer on her interesting accent. Turns out it was from a stroke she had last year. FML

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Anonymous - 25/01/2011 07:19 - Korea Republic of

Today, I was waiting for my girlfriend, I wanted to have a serious talk about her hypochondria. She called to cancel because she was (self) diagnosed with some sort of 'neurological disorder'. FML

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xxccruzxx - 29/06/2012 13:30 - United States

Today, at work, my phone kept crashing. Without thinking, I announced that it was having a seizure. Who did I announce this to? My boss. Who also happens to have epilepsy. FML

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Anto - 03/12/2008 06:11 - France

Today, in front of a hospital, I noticed that an old lady was having trouble lighting her cigarette because she had Parkison's. So I went to help her to light it up and she then started chatting with me and told me she had lung cancer. FML

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Working here sucks

people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

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Anonymous - 11/03/2018 01:30

Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML

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Slight hiccup

really - 05/06/2016 21:40 - Canada - Ottawa

Today, a customer at work was having hiccups, so I suggested she should try to hold her breath for a while. Ten minutes later, she's talking to my manager about how I wanted her to "kill herself because of her severe medical condition." FML

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Bigmouth strikes again

Anonymous - 09/09/2009 09:58 - New Zealand

Today, I was working at a hospital-level rest home. I was making the rounds when I noticed a woman was sitting in her (electric) wheelchair in the middle of the hall. Going closer, I saw her battery was flat so I said, "Uh-oh! Looks like you've died." She bawled her eyes out and said, "Not yet." FML

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Customers from hell

GirlWhyyyy - 09/08/2023 14:00

Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML

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DeathShad0 1

Thursday 29 July 2010 1:24

Inconsiderate? How the hell was he supposed to know?

SamBoDeanxyz 0

Thursday 29 July 2010 1:23

Ouch, sucks fo' you. My great-grandma had that terrible, but it never caused her to shake her head that way. Oh well, you didn't know! I understand her being a bit hurt for the misunderstanding, but no need in talking to the manager about that.

Hellooomindyy 0

Thursday 29 July 2010 1:31

This is not OP's fault, part of customer service is to find out what problems a customer has so you can find the best solution. FYL OP.

Mevvyla 1

Thursday 29 July 2010 1:34

deafeningsilence 8

Thursday 29 July 2010 5:11

Quite attractive.

meneedlove 0

Thursday 29 July 2010 11:13

#17 Will you marry me?

Mevvyla 1

Thursday 29 July 2010 12:43

Marry a complete stranger? Well gee, I'll stick it in my diary somewhere next to 'stand in the vegetable aisle at the supermarket with a tube of KY jelly'.

meneedlove 0

Thursday 29 July 2010 15:01

Mmmh, sounds like something that could happen!!

Moonstarmist 0

Thursday 29 July 2010 1:37

FYL. You didn't know. Unless you were extremely rude about asking her why she was disagreeing, she overreacted, especially by asking for the manager.

curzy 6

Thursday 29 July 2010 1:38

@#20 he was being sarcastic.. bc she didn't know what parkinson's was..

XoXoSLY 0

Thursday 29 July 2010 1:49

17 I HATE your picture. especially seeing that why watching a horror movie!

Mevvyla 1

Thursday 29 July 2010 12:45

Sorry hun!

Sammara 0

Thursday 29 July 2010 1:51

It's true that the shaking from Parkinson's (and other illnesses/disorders) is VERY different from purposeful shaking. However, if the OP doesn't know what to look for--and schools don't tend to teach this--then it's completely understandable that they ask POLITELY what the problem is. If it wasn't polite, YDI. If it was polite, then FYL.