By That guy - 08/08/2016 15:45 - United States - Mansfield

Today, I was told that every week the grocery store I work for has a "mystery customer" who shops throughout the store and rates us. Our store has gotten straight 100s for the past two years, and I ruined their streak. Apparently, I was the worst they've ever seen. FML
I agree, your life sucks 12 515
You deserved it 3 536

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I highly doubt that they got 100's every week for two years it doesn't seem possible given that there are so many things that can and do go wrong in retail

I want to know if by "worst they'd ever seen" you got 95 or something which would still be the worst they'd ever seen but overall great. Or if you got 10 and were practically useless.

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I want to know if by "worst they'd ever seen" you got 95 or something which would still be the worst they'd ever seen but overall great. Or if you got 10 and were practically useless.

I highly doubt that they got 100's every week for two years it doesn't seem possible given that there are so many things that can and do go wrong in retail

clearly says grocery store not retail

It's still retail. Retail is the process of selling consumer goods or services to earn a profit

Ok, what was the score? For straight 100s every week, you being "the worst" couldn't have been that bad.

This could go either way, if you tried your hardest and still got a high score that is not a 100 then fyl but if you got a very low score and didn't even try ydi

"He stacked the blue towel on top of the YELLOW TOWEL!! F.! You get AN F!"

What kind of retail store has a mystery customer that comes in every week? If they have the money then might as well spend it on raising the wages. You just might get 100s every time this way

Also... How do you figure the wage of a single employee that comes in for say 1 hour maybe 2 at max a week and most likely works for the district not the actual store... Firing that guy some how significantly increases the wages of every other person working there

I work at a grocery store, Shoprite, know NY and we have the same process happening with us. So does McDonald's. without mystery shoppers, sometimes a business isn't motivated to try hard to do well, and usually corporate sets it up and employees get a bonus for a successful score. The money technically goes to the workers, it's just only for the good workers

I work at a grocery type store and we have mystery customers and hidden tests too. It's actually pretty common

atomicxsarah 17

Do you happen to work for Gordon Food Service? I worked for them and they also have mystery shoppers once a week . I got written up for getting a %80 on a mystery shop and the shopper made up stuff I didn't say.

I am also wondering how they got 100 each time. In my first job I also had to deal with mystery shoppers and we sometimes got bad ratings because of bad timing and other customers faults.

From working in retail I hate mystery shoppers, I my opinion the forced conversion and questions you have to ask creates a bad shopping experience for the customers

Unless they have evidence that backs up that you were horrible that's one thing. But if you made a few mistakes then that's ok your human, no one is perfect and the secret shoppers and your boss should know that. And of your were really bad then you have been fired.