By disturbedgd - 14/09/2016 11:29 - South Africa
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Get skin toned ear plugs, and simply nod your head and make noncommittal noises whenever she starts ranting. It's what I do with my mom, and it works like a charm.
I feel like your boss probably can't legally make you do that
Get used to the idea that your boss may "legally" be limited in what they can make you do, but "in reality" they can make you do almost anything. If you sue your boss, it'll be hard to get someone else to hire you, and your lawyer's fees will most likely eat up your winnings, if there are any. Justice in the workplace is virtually non-existence.
I sympathize. My mother is like this and when I put my foot down, my family bitched at me for taking a stand and now I'm kinda a pariah.
I would continuously ask her what's she gonna do to fix it, every time she complained. or tell the boss that she's interrupting your work.
So since it is in your job description run with it. 4 times a day go to her with a notepad and ask for her complaints. Write them down in detail and ask for complete details. Stop her and ask for clarification on a detail. If she asks why your writing it down tell her the truth, she when to your boss and now it is in your job description and you are being very through. Don't do it snippy or in disgust. Do it like you own that task.. If she asks who you show it to tell her no one unless your boss/job description says so. but being the detailed employee you are and since she asked the boss to make you listen you take your job seriously. It is now her choice. SHUT UP or you will take notes.. :)
I'd also record the time you spend and use that to ask the boss what other work in your job description you should put aside to listen to her? "I did get half of the report done, but then Susan talked about how her children are making life choices she doesn't like for 45min. I can either finish the report or type up the analysis of the stakeholder meeting (assuming Susan doesn't require more listening today) but not both. Which do you prefer I finish?
I had a similar problem with a lady I used to work with. I'd be having a normal conversation with her, and suddenly she would turn it into a chance to talk about how terrible her childhood was and how much her mom hated her and all this other stuff. The slightest of innocent things would start her on it, like me saying the word "mom." It was ridiculous.
Nah, 61. It was more like I'd be talking about a funny story involving my mom, and this coworker would go, "well, my mom tried to kill me with a kitchen knife once, so.." And then she would give me this look like I was supposed to be sad for her, even after hearing the same story a hundred times before. I did feel bad for her initially, but when you get told these things almost every day, the effect wears off pretty fast.